This section outlines the IPC’s process for resolving appeals and privacy complaints under Freedom of Information and Protection of Privacy Act (FIPPA) and Municipal Freedom of Information and Protection of Privacy
Act (MFIPPA). Here you will find procedures about the intake, mediation, adjudication, and (in a very small minority of appeals) judicial review stages of appeals. There are also resources to take you through the intake and investigation stages of the complaint process.
- Code of Procedure – A description of procedures used by the IPC to process appeals under FIPPA and MFIPPA.
- Practice Directions – Guidance about the appeal process (directed at parties to an appeal);
- IPC Practices – Practical suggestions, primarily for government organizations, on processes and procedures relating to the handling of information;
This section outlines the IPC’s process for resolving complaints filed under the Personal Health Information Protection Act (PHIPA). Here you will find procedures relating to access and correction complaints as well as complaints about the collection, use, and disclosure of personal health information.