P-302

The Ministry of Financial Institutions (the "institution") received a request for access to a complaint letter submitted to the institution concerning the appellant's business activities and the name of the author(s) of the letter. The institution denied access to the record pursuant to section 14(1)(d) of the Freedom of Information and Protection of Privacy Act (the "Act").

During the course of mediation, the institution and the author of the letter (the "affected person") agreed to disclose the record, subject to the severance of the name and address of the affected person and a portion of one sentence which could serve to identify the author.

Because further settlement could not be effected, the appeal proceeded to an inquiry. Notice that an inquiry was being conducted to review the head's decision was sent to the appellant, the institution and the affected person. Enclosed with each notice was a report prepared by the Appeals Officer which is intended to assist the parties in making representations. In addition to section 14(1)(d), the Appeals Officer asked the parties to consider the applicability of section 21 of the Act to the severances. Representations were received from the institution, the appellant and the affected person.

• FIPPA
• 14(1)(d)
• 2(1) law enforcement

• confidential source
• Insurance Act
• Law Enforcement
• penalty or sanction