PC-020053-1

The Office of the Information and Privacy Commissioner (the IPC) received a letter from the Executive Director (the Director) of the Family Responsibility Office (FRO) setting out the circumstances that resulted in an inadvertent disclosure of certain personal information. Specifically, correspondence intended for one support payor was sent to another support payor. As a result, the IPC initiated a privacy complaint under the Freedom of Information and Protection of Privacy Act (the Act).

The Family Responsibility Office

The Family Responsibility Office operates under the authority of the Family Responsibility and Support Arrears Enforcement Act, 1996 to:

• collect support payments and pay them to whom they are owed
• enforce court-ordered support payments; and
• enforce certain domestic contracts and paternity agreements filed with the court

• FIPPA
• Section 42
• 2(1)

• Disclosure
• support payor or recipient