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MC-030034-1
The Information and Privacy Commissioner/Ontario (the IPC) received a complaint from an anonymous source. The complaint related to questions asked of social assistance recipients in a survey by a private polling firm hired by the City of Toronto (the City). The complainant expressed concern about the confidentiality of personal information. The IPC contacted the City’s Corporate Access and Privacy Office (CAP) to obtain more information. Although the CAP office had previously been unaware of the survey, it was able to confirm that the City provided personal information to a private polling firm in order to conduct a survey relating to the Ontario Works (OW) program.
On the basis of this information, the IPC initiated a privacy complaint in regard to the disclosure, collection and use of personal information associated with the survey of single parent families receiving benefits under the