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PC-050014-1
Summary of Events
In May 2004, the complainant wrote a letter that was addressed to the provincial Minister of Children and Youth Services for Ontario (the letter). In the letter, the complainant raised concerns about how she had been treated by staff working at a named Children’s Aid Society (CAS). The letter also implied that the complainant may have a complaint pending in the internal CAS complaints process.
Upon receipt by staff in the Minister’s Correspondence Unit, the letter was forwarded to a staff member working in one of the Ministry’s Regional Offices. Subsequently, a Program Supervisor with the Regional Office faxed the letter in question to the CAS. (The complainant realized that the letter had been faxed to the CAS when she noticed the document while reviewing her child’s CAS file). ...
Information and Privacy Commissioner of Ontario. All Rights Reserved.