A person who has made a request under Ontario's Freedom of Information and Protection of Privacy Act or Municipal Freedom of Information and Protection of Privacy Act (the Acts)
may appeal any decision of the institution concerning the request to
the Information and Privacy Commissioner/Ontario (IPC). For more
information about the appeal process please refer to The Appeal Process and Ontario's Information and Privacy Commissioner and the IPC's Code of Procedure.
The IPC is committed to mediation as the preferred method of dispute
resolution. Our goal is to increase the proportion of files settled
informally, thereby reducing the number which require the more formal,
adversarial, and labour-intensive adjudicative process.
What is Mediation at the IPC?
Mediation is the process by which the IPC investigates the
circumstances of an appeal and attempts to effect either the full
settlement between the parties of all issues in the appeal or the
simplification of a file through any or all of the following:
Within the Mediation stage of the appeal process, files are processed differently according to the type of appeal:
What are the Advantages to Our Approaches to Mediation?
Our system offers a variety of mediation methods tailored to suit the particular needs of an individual appeal.
The main advantages are: