This section is designed to help the public understand privacy complaints under the Freedom of Information and Protection of Privacy Act or the Municipal Freedom of Information and Protection of Privacy Act (the Acts).
DEALING WITH A PRIVACY BREACH – FOR GOVERNMENT ORGANIZATIONS:
Privacy Breach Protocol Guidelines for Government Organizations
This IPC paper is aimed at government organizations but the guidelines can be used by all organizations. (PDF format)
MAKING A PRIVACY COMPLAINT:
Your Privacy and Ontario's Information and Privacy Commissioner
Provides answers to questions most frequently asked about personal privacy and government-held information.
Privacy Complaint Form
A form for filing a privacy complaint, which can be completed online then printed, or printed then filled out with a pen. The completed form is then sent to the IPC (the form cannot be submitted online). Use of the form is optional, as appeal letters are still accepted. (In PDF format)
Authorization to Act as an Agent for Privacy Complaint
A form to be signed by a complainant who is represented by someone other than a lawyer in a privacy complaint. (In PDF format)
THE PRIVACY COMPLAINT PROCESS:
Privacy Complaint Process
Provides answers to questions about the IPC's privacy complaint process.
Privacy Complaint Process Flow Chart
A flow chart outlining the Privacy Complaint Process.
Provide detailed information on privacy-related issues.
SEARCHING FOR ORDERS, RECONSIDERATIONS AND JUDICIAL REVIEWS:
Browse all Resources
Browse and search IPC resources e.g best practices, other than Decisions and Resolutions.
A search engine that provides the ability to specify what the search criteria are.
Decisions and Resolutions
Browse and search access Orders, Reconsiderations and Judicial Reviews.
- Browse Decisions and Resolutions by Subject
Click the "Browse by Subject" tab to browse and search access Orders, Reconsiderations and Judicial Reviews using Subject Index.
- Browse Decisions and Resolutions by Legislation and Section
Click the "Browse by Legislation" tab to browse and search access Orders, Reconsiderations and Judicial Reviews Section Indices for FIPPA, MFIPPA, and PHIPA.
Judicial Review of Privacy Complaint Reports
A listing of Privacy Complaint Reports that have been the subject of a Judicial Review.