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Accessibility

IPC Customer Service Standard

The Accessibility Standards for Customer Service, Ontario Regulation 429/07 became law on January 1, 2008, and is the first accessibility standard under the Accessibility for Ontarians with Disabilities Act, 2005. This regulation is an important step to create a barrier-free and accessible Ontario by 2025. Learn more about what you can expect from us:

AODA Self-Certified Accessibility Report

Under the Accessibility for Ontarians with Disabilities Act, 20013 (AODA), organizations must make their Accessibility Reports available to the public. The IPC's report may be viewed here:

Enhancing the Accessibility of this Web Site

You can make modifications to your operating system and browser to help you access our web site. We currently have complete step-by-step accessibility modifications for the following:

Browsers:

  • Internet Explorer 6
  • Internet Explorer 7
  • Mozilla Firefox
  • Apple Safari

Operating Systems:

  • Microsoft Windows
  • Apple OS X

Step-by-step Instructions

  • Change Text Size: You can make the text of our web site larger and more readable by following these steps.
  • Change Fonts: You can modify the font style for our web pages to make them more readable by following these steps.
  • Mouse Pointer Visibility: If you have trouble viewing the mouse pointer, you can follow these steps to make the pointer easier to see.
  • Change Colours: Follow these step-by-step instructions to change the text and background colours of our web pages to make them more readable.
  • Magnify Screen: By following these steps you can view our web site in a box that magnifies areas of any web page as you move your mouse over them.
  • Browse Out Loud: These options will assist you if you have trouble reading online. Please follow these steps to have your computer read the content of our web site out loud to you.
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