Health Collection, Use or Disclosure Complaints

Summary

This section is designed to help the public understand collection, use or disclosure complaints made under the Personal Health Information Protection Act (the Act).

Published Date  Oct 11, 2007

Health Collection, Use or Disclosure Complaints

This section is designed to help the public understand collection, use or disclosure complaints made under the Personal Health Information Protection Act (the Act).

LEGISLATION:

The Act

 

DEALING WITH A PRIVACY BREACH – FOR HEALTH INFORMATION CUSTODIANS:

What to do When Faced With a Privacy Breach: Guidelines for the Health Sector
In PDF format. June 2006 
 

MAKING A COMPLAINT:

Collection, Use and Disclosure Complaint Form
A form for filing a complaint under the Personal Health Information Protection Act, if you feel your personal health information has been improperly collected, used or disclosed by a health information custodian. The form can be completed online and then printed, or printed and then filled out with a pen. The completed form is then sent to the IPC. Because of privacy and security concerns, the form cannot be submitted online. Use of the form is optional, as complaint letters are still accepted. (In PDF format) 

Authorization to Act as an Agent For A Complaint under the Personal Health Information Protection Act  
A form to be signed by a complainant who is represented by someone other than a lawyer.

 

THE COMPLAINT PROCESS:

Collection, Use and Disclosure Complaint Flow Chart
A flow chart outlining the collection, use and disclosure complaint procedure.

Brochures

Collection, Use, Disclosure and Other Complaints - Personal Health Information Protection Act
(PDF format) October 26, 2004 
 
 The Personal Health Information Protection Act and Your Privacy
(PDF format)  October 2004
 
Your Health Information: Your Rights –Your Guide to the Personal Health Information Protection Act, 2004 (brochure)
A joint publication of the Ministry of Health and the IPC. (PDF format) 
  
Frequently Asked Questions: Health Cards and Health Numbers
(PDF format)  Revised November 8, 2004

Practice Directions 
[none yet for CUD complaints]

Fact Sheets

Health Information Custodians Working for Non-Health Information Custodians
(PDF format) February 2006 
   
Secure Destruction of Personal Information
(PDF format) December 2005 
  
Long-term Care Homes: Consent and Access under the Personal Health Information Protection Act, 2004
(PDF format) October 2005
 
Lock-box Fact Sheet
(in PDF format) July 2005
 
Disclosure of Information Permitted in Emergency or other Urgent Circumstances
(in PDF format) July 2005
 
Consent and Form 14
(PDF format) April 2005
 
Fundraising under PHIPA
(PDF format) April 2005
 
Ontario Regional Poison Information Centres and the ‘Circle of Care’
(PDF format) March2005
 
Your health information: Your access and correction rights
(PDF format) January 2005
 
Safeguarding Personal Health Information
(PDF format) January 2005

 

SEARCHING FOR ORDERS, RECONSIDERATIONS AND JUDICIAL REVIEWS:

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Browse and search access Orders, Reconsiderations and Judicial Reviews.

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  • Browse Decisions and Resolutions by Legislation and Section
    Click the "Browse by Legislation" tab to browse and search access Orders, Reconsiderations and Judicial Reviews Section Indices for FIPPA, MFIPPA, and PHIPA.

 

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