Guidance
The Office of the Information and Privacy Commissioner publishes guidance documents to promote compliance with Ontario’s access and privacy laws.
New materials are posted on an ongoing basis. If you are looking for a guidance on a topic that is not listed here, please contact us.
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Mar 06 2018Topic: Information Management | Technology And Security Type: Best Practices | Fact Sheets
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Comments of the Information and Privacy Commissioner of Ontario on the Proposed Regulation under Part X of the Child, Youth and Family Services Act, 2017Jan 22 2018Topic: Legislation | Youth Type: Submissions
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Nov 20 2017Type: Submissions
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Annual Reporting of Privacy Breach Statistics to the Commissioner – Requirements for the Health SectorNov 10 2017Topic: Health | Legislation | Privacy Type: Best Practices | Professional Guidelines
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Joint Federal Provincial Territorial Letter to Council of Ministers of Education on the Importance of Privacy EducationNov 08 2017Topic: Privacy | Technology And Security | Youth
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Oct 24 2017Topic: Personal Information | Privacy | Technology And Security | Youth Type: Best Practices | Reports
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Aug 31 2017Topic: Health | Privacy Type: Best Practices | Professional Guidelines
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Jul 04 2017Topic: Law Enforcement/policing | Privacy | Technology And Security Type: Best Practices | Papers | Professional Guidelines
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Apr 11 2017Topic: Access | Access Request Process | Appeal Process Type: Best Practices | Judicial Review | Professional Guidelines
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Mar 30 2017Topic: Legislation Type: Submissions
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Feb 28 2017Topic: Health | Legislation Type: Best Practices | Professional Guidelines
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Feb 28 2017Topic: Health Type: Best Practices | Professional Guidelines
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Feb 28 2017Topic: Access | Access Request Process | Health Type: Best Practices | Professional Guidelines
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PHIPA Practice Direction #3: Publicly Released Decisions Under the Personal Health Information Protection Act, 2004Feb 28 2017Topic: Access | Health Type: Best Practices | Professional Guidelines
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Feb 28 2017Topic: Access | Access Request Process Type: Best Practices | Professional Guidelines
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Feb 28 2017Topic: Access | Access Request Process | Health Type: Best Practices | Professional Guidelines
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Submission to the Standing Committee on Social Policy on Schedule 2 of Bill 59, Putting Consumers First Act, 2016Feb 08 2017Type: Submissions
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The Privacy Protective Roadmap-Issues and solutions in the context of a collaborative service delivery development: The Situation TableDec 06 2016Type: Webinars
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Nov 25 2016Topic: Personal Information | Youth Type: Brochures | Professional Guidelines
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Submission to the Standing Committee on the Legislative Assembly on Bill 41, Patients First Act, 2016Nov 23 2016Topic: Health | Personal Information Type: Submissions
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Nov 09 2016Topic: Privacy | Surveillance | Technology And Security Type: Best Practices | Fact Sheets | Professional Guidelines
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Nov 03 2016Topic: Access | Access Request Process | Appeal Process | Legislation | Open Government Type: Best Practices | Professional Guidelines
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Oct 20 2016Topic: Access | Access Request Process | Personal Information | Privacy Type: Fact Sheets | Professional Guidelines
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Oct 04 2016Topic: Access | Access Request Process Type: Fact Sheets
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Sep 29 2016Topic: Access Type: Special Reports
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Sep 26 2016Topic: Access | Appeal Process | Privacy Type: Best Practices | Fact Sheets
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Sep 15 2016Topic: Health | Technology And Security Type: Best Practices | Fact Sheets | Professional Guidelines
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Sep 05 2016Topic: Access | Open Government Type: Papers | Professional Guidelines
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Jun 08 2016Topic: Information Management Type: Best Practices
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Submission to the Ministry of Community Safety and Correctional Services on its Strategy for a Safer OntarioApr 29 2016Topic: Law Enforcement/policing | Privacy Type: Submissions
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Apr 22 2016Topic: Access | Legislation | Privacy Type: Fact Sheets
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Submission of the Information and Privacy Commissioner of Ontario to the Standing Committee on Justice Policy on Bill 119Mar 03 2016Topic: Health Type: Submissions
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Thinking About Clouds? Privacy, security and compliance considerations for Ontario public sector institutionsFeb 20 2016Topic: Privacy | Technology And Security
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Jan 20 2016Topic: Law Enforcement/policing | Legislation | Privacy | Youth Type: Best Practices | Professional Guidelines
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Dec 22 2015Topic: Access | Information Management | Legislation Type: Best Practices | Papers
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Dec 11 2015Topic: Law Enforcement/policing Type: Submissions
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Dec 11 2015Topic: Law Enforcement/policing Type: Submissions
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Nov 05 2015Topic: Law Enforcement/policing Type: Submissions
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Nov 02 2015Topic: Health | Legislation | Privacy Type: Best Practices
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Nov 01 2015Topic: Health | Privacy Type: Professional Guidelines
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Oct 21 2015Topic: Open Government Type: Submissions
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Oct 06 2015Topic: Privacy | Surveillance Type: Best Practices | Professional Guidelines
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Sep 21 2015Topic: Access | Open Government Type: Papers | Professional Guidelines
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Aug 16 2015Topic: Health Type: Professional Guidelines
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Aug 04 2015Topic: Legislation | Privacy | Technology And Security Type: Papers | Professional Guidelines
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May 19 2015Topic: Access | Information Management | Privacy | Technology And Security Type: Professional Guidelines
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Apr 07 2015Topic: Information Management | Privacy Type: Best Practices | Papers | Professional Guidelines
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Feb 18 2015Topic: Access | Law Enforcement/policing | Privacy Type: Best Practices | Papers | Professional Guidelines
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Jan 28 2015Topic: Health | Privacy Type: Best Practices | Papers | Professional Guidelines
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Facial Recognition with Biometric Encryption in Match-on-Card Architecture for Gaming and Other Computer Applications (Feasibility Study)Jun 30 2014Topic: Privacy | Technology And Security Type: Professional Guidelines
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Jun 30 2014Topic: Privacy | Technology And Security Type: Professional Guidelines
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Jun 20 2014Topic: Information Management | Privacy | Technology And Security Type: Papers
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Jun 16 2014Topic: Information Management | Privacy | Technology And Security Type: Papers
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May 01 2014Topic: Privacy Type: Best Practices | Professional Guidelines
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Dec 11 2013Topic: Access | Privacy | Technology And Security Type: Best Practices | Papers
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Leading the Way – Positive-Sum Solutions to Protecting Privacy, Civil Liberties and Security Submission to the U.S. Privacy and Civil Liberties Oversight Board by the Information and Privacy Commissioner, Ontario, CanadaOct 22 2013Topic: Privacy Type: Submissions
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May 07 2013Topic: Information Management | Privacy | Technology And Security Type: Papers
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Sep 28 2012Topic: Health | Privacy Type: Best Practices | Papers | Professional Guidelines
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Aug 01 2012Topic: Health | Information Management | Privacy | Technology And Security
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Jul 17 2012Topic: Privacy | Technology And Security Type: Brochures
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Sep 27 2011Topic: Privacy | Youth Type: Educational Material
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Sep 13 2011Topic: Health | Privacy | Technology And Security Type: Papers
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Dispelling the Myths Surrounding De-identification: Anonymization Remains a Strong Tool for Protecting PrivacyJun 16 2011Topic: Privacy | Technology And Security Type: Papers
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Apr 30 2011Topic: Privacy | Technology And Security Type: Papers
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Apr 20 2011Topic: Access | Health Type: Educational Material
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Apr 20 2011Topic: Access | Access Request Process | Health | Legislation Type: Educational Material
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Apr 19 2011Topic: Access | Access Request Process | Health | Privacy Type: Educational Material
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Submission of the Information & Privacy Commissioner, Ontario, Canada – Response to the FTC Framework for Protecting Consumer Privacy in an Era of Rapid ChangeJan 21 2011Topic: Technology And Security Type: Submissions
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Dec 06 2010Topic: Access | Privacy | Youth Type: Educational Material
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Nov 12 2010Topic: Privacy | Technology And Security Type: Papers
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Submission to the Standing Committee on Social Policy on Bill 101, Narcotics Safety and Awareness Act, 2010Oct 18 2010Type: Submissions
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Open Government — Resolution of Canada’s Access to Information and Privacy Commissioners — Whitehorse, YukonSep 01 2010Topic: Open Government Type: Papers
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Aug 18 2010Topic: Technology And Security Type: Submissions
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Jul 16 2010Topic: Health | Privacy | Technology And Security Type: Educational Material | Fact Sheets
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Privacy Risk Management: Building privacy protection into a Risk Management Framework to ensure that privacy risks are managed, by defaultApr 28 2010Topic: Privacy | Technology And Security Type: Papers
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Apr 21 2010Topic: Health Type: Best Practices
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Dec 24 2009Topic: Privacy | Technology And Security Type: Papers
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Get rid of it Securely to keep it Private – Best Practices for the Secure Destruction of Personal Health InformationOct 29 2009Topic: Access | Information Management | Privacy Type: Papers
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The Relevance of Untraceable Biometrics and Biometric Encryption: A Discussion of Biometrics for Authentication PurposesJul 15 2009Topic: Privacy | Technology And Security
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Personal Health Information: A Practical Tool for Physicians Transitioning from Paper-Based Records to Electronic Health RecordsMay 21 2009Topic: Health | Information Management | Privacy Type: Papers
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May 01 2009Topic: Open Government | Privacy Type: Papers
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Dec 31 2008Topic: Access | Access Request Process | Health Type: Educational Material | Fact Sheets
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How to Preserve Freedom and Liberty: Design Intelligent Agents to be Smart and Respectful of PrivacyAug 11 2008Topic: Privacy | Surveillance Type: Papers
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Jul 24 2008Topic: Access | Access Request Process | Legislation Type: Educational Material
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Feb 15 2008Topic: Technology And Security Type: Submissions
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Reference Check: Is Your Boss Watching? The New World of Social Media: Privacy and Your Facebook ProfileOct 24 2007Topic: Privacy | Technology And Security
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Jun 07 2007Topic: Privacy | Surveillance | Technology And Security Type: Fact Sheets
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Checklist for Health Information Custodians in the Event of a Planned or Unforeseen Change in PracticeMay 29 2007Topic: Health Type: Best Practices | Professional Guidelines
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Guidelines on the Treatment of Records of Personal Health Information in the Event of a Change in PracticeMay 29 2007Topic: Health | Information Management | Privacy Type: Best Practices | Professional Guidelines
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Submissions to the Senate Standing Committee on Legal and Constitutional Affairs Regarding Bill C-31 (An Act to amend the Canada Elections Act and the Publc Service Employment Act)May 17 2007Topic: Law Enforcement/policing Type: Submissions
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May 01 2007Topic: Health | Privacy | Technology And Security Type: Fact Sheets
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Biometric Encryption: A Positive-Sum Technology that Achieves Strong Authentication, Security AND PrivacyMar 14 2007Topic: Privacy | Surveillance Type: Papers
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Jan 19 2007Topic: Access Request Process Type: Best Practices
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Jan 19 2007Topic: Access | Appeal Process Type: Best Practices | Professional Guidelines
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Jan 19 2007Topic: Appeal Process | Open Government Type: Best Practices | Professional Guidelines
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IPC Submissions Regarding the Proposed Federal Identity Screening Regulations and the Interrelated Passenger Protect ProgramJan 15 2007Topic: Law Enforcement/policing Type: Submissions
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Dec 11 2006Topic: Information Management | Privacy Type: Papers
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Jun 19 2006Topic: Information Management | Privacy Type: Papers | Professional Guidelines
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Jun 03 2006Topic: Health | Privacy Type: Papers | Professional Guidelines
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May 12 2006Type: Submissions
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Apr 06 2006Topic: Access | Appeal Process Type: Best Practices | Professional Guidelines
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Practice Direction #3 – Guidelines for individuals whose personal information is at issue in an appealApr 06 2006Topic: Appeal Process Type: Best Practices | Professional Guidelines
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Apr 06 2006Topic: Access | Privacy Type: Best Practices | Professional Guidelines
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Apr 01 2006Topic: Access | Legislation Type: Brochures
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Feb 01 2006Topic: Health | Privacy Type: Fact Sheets
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Dec 04 2005Topic: Information Management | Privacy Type: Fact Sheets
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Nov 04 2005Topic: Access | Open Government Type: Professional Guidelines
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Oct 16 2005Topic: Health | Privacy Type: Professional Guidelines
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Sep 01 2005Topic: Privacy | Youth Type: Educational Material
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Submission to the Standing Committee on Regulations and Private Bills – Bill 123: Transparency in Public Matters Act, 2004Sep 01 2005Topic: Legislation Type: Submissions
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Jul 11 2005Topic: Appeal Process | Legislation Type: Forms
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Authorization to Act as an Agent For A Complaint under the Personal Health Information Protection ActJul 11 2005Topic: Health | Legislation | Privacy Type: Forms
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Jul 01 2005Topic: Health | Privacy Type: Fact Sheets
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Jun 16 2005Topic: Health | Privacy Type: Educational Material
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Jun 16 2005Topic: Health | Privacy Type: Educational Material
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Jun 16 2005Topic: Health | Privacy Type: Educational Material
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Jun 16 2005Topic: Health | Privacy Type: Educational Material
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Jun 16 2005Topic: Health Type: Educational Material
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Submission to the Standing Committee on Social Policy on Bill 183: The Adoption Information Disclosure Act, 2005May 16 2005Topic: Legislation Type: Submissions
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Mar 01 2005Topic: Health Type: Fact Sheets
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Jan 01 2005Topic: Access | Health Type: Fact Sheets
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Jan 01 2005Topic: Health | Privacy Type: Fact Sheets
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Jan 01 2005Topic: Access | Access Request Process | Health Type: Forms
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Dec 16 2004Topic: Access | Health Type: Brochures | Educational Material
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Dec 06 2004Topic: Surveillance Type: Submissions
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Dec 01 2004Topic: Health | Privacy Type: Brochures | Educational Material
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Code of Procedure for appeals under the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy ActOct 14 2004Topic: Appeal Process | Privacy Type: Professional Guidelines
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Oct 01 2004Topic: Appeal Process Type: Professional Guidelines
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Grade 11/12 Brochure – What Students Need to Know About Freedom of Information and Protection of PrivacySep 01 2004Topic: Legislation | Youth Type: Educational Material
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Sep 01 2004Topic: Legislation | Privacy | Youth Type: Educational Material
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Best Practices for Institutions in Mediating Appeals under the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy ActMar 01 2004Topic: Appeal Process Type: Best Practices | Papers
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Sep 24 2003Topic: Access | Access Request Process Type: Best Practices
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Sep 24 2003Topic: Access | Personal Information Type: Best Practices | Professional Guidelines
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Sep 24 2003Topic: Access | Access Request Process | Privacy Type: Professional Guidelines
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Aug 13 2003Topic: Information Management | Privacy Type: Best Practices | Professional Guidelines
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Jul 01 2003Topic: Legislation | Privacy Type: Papers
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Mar 01 2003Topic: Privacy | Technology And Security Type: Papers
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Information and Privacy Commissioner Ann Cavoukian and six of her provincial and territorial colleagues sent the following letter to the Honourable Elinor Caplan, Minister of RevenueNov 12 2002Topic: Privacy Type: Submissions
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Backgrounder for Senior Managers and Information and Privacy Co-ordinators: Raising the profile of Access and PrivacyDec 01 2001Topic: Access | Open Government | Privacy Type: Papers | Professional Guidelines
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Aug 01 2001Topic: Information Management | Privacy Type: Best Practices | Professional Guidelines
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Guidelines for Protecting the Privacy and Confidentiality of Personal Information When Working Outside the OfficeJul 01 2001Topic: Information Management | Privacy Type: Best Practices | Professional Guidelines
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Jun 01 2001Topic: Privacy | Technology And Security Type: Best Practices | Professional Guidelines
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A submission in response to the federal Access to Information Review Task Force’s consultation paper.May 01 2001Topic: Access Type: Submissions
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Submission to the Standing Committee on General Government: Bill 159, Personal Health Information Privacy Act, 2000Feb 01 2001Topic: Health
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Jan 24 2001Topic: Privacy
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Sep 01 2000Topic: Appeal Process
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Mar 01 2000Topic: Access | Legislation | Privacy
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Backgrounder for Senior Managers on the Role of Freedom of Information and Privacy Co-ordinators relating to Access to InformationSep 01 1999Topic: Access | Access Request Process | Open Government | Privacy Type: Papers
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Submission to the Standing Committee on Industry: Bill C-54, Personal Information Protection and Electronic Documents Act.Feb 01 1999Topic: Privacy
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Sep 01 1998Topic: Personal Information Type: Best Practices
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Sep 01 1998Topic: Access Request Process | Appeal Process Type: Best Practices | Professional Guidelines
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Sep 01 1998Topic: Information Management | Privacy Type: Best Practices | Professional Guidelines
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Sep 01 1998Topic: Access Request Process | Privacy Type: Best Practices | Professional Guidelines
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Sep 01 1998Topic: Access | Information Management | Open Government Type: Best Practices | Professional Guidelines
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Sep 01 1998Topic: Information Management | Privacy Type: Best Practices | Professional Guidelines
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Jun 01 1998Topic: Access | Legislation | Privacy
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Submission to Industry Canada’s Electronic Commerce Task Force. A Cryptography Policy Framework for Electronic Commerce: Building Canada’s Information Economy and SocietyApr 21 1998Topic: Information Management Type: Submissions
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Apr 01 1996Topic: Access | Open Government Type: Best Practices
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Suggested Changes to the Municipal Freedom of Information and Protection of Privacy Act: Submission to The Standing Committee on the Legislative Assembly.Jan 01 1994Topic: Legislation
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Apr 02 1993Topic: Personal Information Type: Professional Guidelines
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Apr 02 1993Topic: Personal Information Type: Professional Guidelines
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Apr 02 1993Topic: Personal Information Type: Professional Guidelines
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Apr 02 1993Topic: Personal Information Type: Professional Guidelines
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Report on the Disclosure of Information in the Legislative Assembly of Ontario on April 18, 1991 by the former Minister of Health Evelyn Gigantes, M.P.P.Jun 20 1991Topic: Health Type: Submissions
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Suggested Changes to The Freedom of Information and Protection of Privacy Act, as amended report for the Standing Committee on The Legislative AssemblyJan 01 1991Topic: Legislation Type: Submissions