Privacy Complaints under PHIPA

CAN I FILE A COMPLAINT IF I FEEL MY PERSONAL HEALTH INFORMATION HAS BEEN BREACHED?

If you feel that your personal health information has been improperly collected, used and disclosed, or if you have concerns about a health information custodian’s information management practices, you should contact the health information custodian and attempt to resolve the matter directly.

If you feel that the matter cannot be resolved, you can file a privacy complaint with our office within 12 months of becoming aware of the problem. Please fill out the Collection, Use and Disclosure Complaint Form and mail it to our office.