- Download the Part X guide
- Terms used in this guide
- Does Part X of the CYFSA apply to you?
- Collection, use, and disclosure of personal information
Consent and capacity
- Elements of consent
- Consent may be implied in some cases
- Consent may be written or verbal
- Presumption of consent’s validity
- Conditional consent and withdrawal of consent
- Capacity to consent
- Substitute decision-makers
- Safeguarding and managing personal information
Access to records of personal information
- Individual’s right of access
- Access exceptions
- Is the record dedicated primarily to the provision of service to the individual?
- How are access requests made?
- Service provider’s response to access requests
- Substitute decision-makers can request access
- Correction of records
- Offences and immunity
- The role of the Information and Privacy Commissioner
Presumption of consent’s validity
You may presume that a consent is valid and has not been withdrawn, unless it is unreasonable to do so.62 This applies whether you directly obtain an individual’s consent, or receive a document claiming to be a record of their consent.
You can also rely on a person’s claim they have authority to consent on someone else’s behalf — for example, as a substitute decision-maker — except where it is unreasonable to do so.63 For example, it would be unreasonable to rely on a person’s claim that they have authority to consent as a child’s custodial parent if you are aware that they no longer have custody of the child.
You receive a letter from a social worker at another organization, requesting certain information about a youth you have served. The letter includes a consent for disclosure form with the youth’s signature. Can you disclose the information?
Yes, you may disclose the information to the social worker. You may presume the consent is valid and has not been withdrawn unless it is not reasonable to do so (for example, if you are aware of a more recent document from the individual withdrawing consent).