• Records of personal health information were found scattered on the streets of Ottawa after being improperly disposed of.
  • Section 12(1) (protection against theft, loss, unauthorized use or disclosure, unauthorized copying, modification or disposal) – the health information custodian did not protect the records against theft, loss, unauthorized use or disclosure, unauthorized copying, modification or disposal in accordance with the Act.
  • Section 13(1) (secure retention, transfer and disposal) – the records were not retained, transferred or disposed of in a secure manner.