CYFSA FAQ

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Back to Part X of the CYFSA Guide for Service Providers

Information for youth

General

Privacy

Consent and capacity

Access and correction

How much will it cost and how long will it take?

How can the Office of the Information and Privacy Commissioner help me?

What service providers are subject to Part X of the Child, Youth and Family Services Act?

Do I have to be 18 before I can ask to see my personal information in my file?

I provide services to children, youth and families. Do these access and privacy rules apply to me?

What kinds of records are covered by Part X?

What do I need to tell the public about my organization’s information practices?

How is Part X enforced?

What if a person requesting access to personal information intends to publish it?

When can service providers collect, use or disclose personal information without consent?

What should I do if there is a privacy breach?

What can we do to prevent “snooping”?

How do I get consent?

Who can provide consent for the collection, use or disclosure of personal information?

Who can make decisions about personal information on behalf of individuals?

Can parents consent on behalf of their children, and make access requests for their information? Does it matter if they have custody of the child?

What rights do individuals have to access their records?

I received an access request — how should I respond?

What if someone requests access to a record that was originally created by another organization?

Can service providers put conditions on access to information?

 

Additional guidance for service providers and the public