The Timiskaming Board of Education (the Board) received a request under the Municipal Freedom of Information and Protection of Privacy Act (the Act) for access to a copy of the contract between the Board and ServiceMaster of Canada Limited (ServiceMaster), a management services company retained to manage the Board’s custodial and maintenance departments.

Pursuant to section 21 of the Act, the Board notified ServiceMaster of the request. ServiceMaster objected to disclosure of the record, and the Board denied the requester access to the record on the basis of the exemption in section 10(1)(a) of the Act. The requester appealed the denial of access.

Mediation was not successful, and notice that an inquiry was being conducted to review the Board’s decision was sent to the appellant, the Board, and ServiceMaster. Representations were received from ServiceMaster only.