CITY OF TORONTO

The requester sought access to a log containing the maintenance requests for the city’s fire services’ Computer-Aided Dispatch (CAD) system. The city decided to grant access to the record in full. The company that provided the CAD system to the city appealed this decision, claiming the application of the mandatory third party information exemption in section 10(1)(a). This order determines that section 10(1)(a) applies to portions of the record.