Collection
Health Information and Privacy
Date
File Numbers
HA24-00146
Adjudicators
Alline Haddad
Decision Type
Decision - PHIPA
Applicable Legislation
PHIPA - 54(2)
PHIPA - 54(7)
On June 23, 2024, the complainant asked a doctor at Family Care Medical Centre - Whitby (the custodian) for access to their personal health information under the Act. The complainant filed a complaint with the IPC because the custodian failed to respond to the request within the prescribed time limit. The decision-maker finds that the custodian is deemed to have refused the complainant’s access request under section 54(7) of the Act and orders the custodian to respond to the complainant by March 26, 2025.