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PHIPA DECISION 255

PHIPA DECISION 255 … In July 2022, the respondent Simcoe Muskoka District Health Unit (SMDHU) was the subject of an email phishing attack. As a result of the attack, a threat actor gained access to one SMDHU email account containing approximately 20,000 emails, including about 1,000 emails …

Decisions

- Published on July 26, 2024

PHIPA DECISION 256

PHIPA DECISION 256 … An individual asked the appointed guardian of her late doctor’s medical records (the custodian) for access to her complete medical records. While the custodian originally claimed he found the individual’s medical records, he later said he did not find any. In this interim …

Decisions

- Published on July 26, 2024

CYFSA Decision 19

CYFSA Decision 19 … In February 2022, the respondent Halton Children’s Aid Society (CAS) was the subject of a ransomware attack. While the CAS’s investigation did not find any evidence that the threat actor had accessed or exfiltrated any data stored in the CAS’s environment, it found that the …

Decisions

- Published on July 25, 2024

MO-4541

MO-4541 … The appellant sought access to records related to investigations conducted by the Thunder Bay Police Services Board (the board). The board withheld some of the responsive records pursuant to the law enforcement and personal privacy exemptions, and the labour relations exclusion, in the …

Decisions

- Published on July 25, 2024

MO-4542

MO-4542 … The appellant made a request under the Act to the Halton Regional Police Services Board (the police) for records revealing inquiries made about him by all police services across Canada on several identified law enforcement databases. The police took the position that they do not have …

Decisions

- Published on July 25, 2024

MO-4543

MO-4543 … The City of Kawartha Lakes (the city) received a request under the Act for all city expenses over $1,000 over three and a half years. The city determined that it had reasonable grounds to consider the request as frivolous or vexatious under section 4(1)(b) of the Act. In this order, the …

Decisions

- Published on July 25, 2024

MO-4544

MO-4544 … The township received a request under the Act, in part, for a report that was discussed at a closed session of the township council. The township relied on section 6(1)(b) of the Act to deny access to the report on the basis that it revealed the substance of deliberations of the closed …

Decisions

- Published on July 25, 2024

MO-4545

MO-4545 … The Toronto Transit Commission (the TTC) received a multi-part request under the Act for records relating to its investigation into the requester’s complaint and to information about transit fare enforcement and revenue. The TTC granted partial access to responsive records, withholding …

Decisions

- Published on July 25, 2024

PO-4527

PO-4527 … The appellant sought access from the WSIB to records relating to his claims. The WSIB granted partial access, withholding information from one of 17 responsive records because it contains another individual’s personal information. The appellant challenges the WSIB’s claim that the …

Decisions

- Published on July 25, 2024

MO-4537

MO-4537 … The appellant requested records relating to criminal investigations he was involved in from the police. The police decided to grant access to some of the records, but withheld information pursuant to the personal privacy exemption in section 38(b). In this order, the adjudicator upholds …

Decisions

- Published on July 16, 2024

MO-4538

MO-4538 … The city denied access to records relating to a trespass notice issued by it to the appellant. Responsive records were withheld pursuant to section 38(a) (discretion to refuse requester’s own information) read with law enforcement exemptions at section 8(1) of the Act. In this order, the …

Decisions

- Published on July 16, 2024

MO-4539

MO-4539 … The City of Ottawa received a request under the Act for access to records relating to the successful bid response to a specified RFP for healthcare procurement services. The city granted partial access to the records, withholding portions pursuant to various exemptions. The requester …

Decisions

- Published on July 16, 2024

MO-4540

MO-4540 … This order determines whether the Toronto District School Board (the board) conducted a reasonable search for records responsive to a request made under the Act. In this order, the adjudicator finds that the board conducted a reasonable search for responsive records in accordance with its …

Decisions

- Published on July 16, 2024

PHIPA DECISION 252

PHIPA DECISION 252 … The complainant asserted that a doctor had not conducted a reasonable search for his medical records. The complainant relied on an affidavit of documents from an existing court proceeding between himself and the doctor to identify the allegedly missing records and to argue that …

Decisions

- Published on July 15, 2024

MO-4536

MO-4536 … The appellant submitted a request under the Act to the police for an audio/video statement made by her deceased brother to the police. The police denied the appellant access to the record, claiming the application of the personal privacy exemption. The appellant appealed the police’s …

Decisions

- Published on July 9, 2024

PO-4525

PO-4525 … The appellant sought access from the Ministry of the Solicitor General (the ministry) to statements of certain individuals in police reports regarding a property damage dispute with his neighbour. The ministry denied access to the requested information, relying on the discretionary …

Decisions

- Published on July 9, 2024

PO-4526-F

PO-4526-F … This final order determines whether the Workplace Safety and Insurance Board (the WSIB) conducted a reasonable search for responsive records. In the first interim order PO-4402-I, the adjudicator ordered the WSIB to conduct a further search for responsive records. In the second interim …

Decisions

- Published on July 9, 2024

PHIPA DECISION 249

PHIPA DECISION 249 … A medical imaging clinic notified the Office of the Information and Privacy Commissioner of Ontario (the IPC) of a breach under the Personal Health Information Protection Act (the Act or PHIPA), following a ransomware attack against the clinic. The threat actor encrypted and …

Decisions

- Published on July 8, 2024

PHIPA DECISION 250

PHIPA DECISION 250 … The complainant requested a copy of her entire file from the custodian. The complainant was dissatisfied with the completeness of the records she received and challenges the search for records. The adjudicator finds that the custodian has complied with her search obligations …

Decisions

- Published on July 8, 2024

PHIPA DECISION 251

PHIPA DECISION 251 … Asserting the correction rights in the Act, the mother of a child requested that the hospital make several corrections to her child’s medical record regarding a previous diagnosis and references to other matters regarding the child and his father. The hospital granted some …

Decisions

- Published on July 8, 2024