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PHIPA DECISION 172

PHIPA DECISION 172 … This reconsideration decision addresses the complainant’s request for reconsideration of PHIPA Decision 170. In that decision, the adjudicator found that the respondent hospital was not required to correct a record of the complainant’s personal health information because the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 173

PHIPA DECISION 173 … The complainant requested a reconsideration of PHIPA Decision 99, which dealt with a complaint made under the Personal Health Information Protection Act (the Act) about a physician. In that complaint, the complainant alleged that the physician did not conduct a reasonable …

Decisions

- Published on February 23, 2024

PHIPA DECISION 174

PHIPA DECISION 174 … A public hospital (the hospital) contacted the Information and Privacy Commissioner/Ontario (the IPC) to report two privacy breaches under the Personal Health Information Protection Act, 2004 (PHIPA or the Act). Specifically, and unrelated to each other, a clerk and a nurse had …

Decisions

- Published on February 23, 2024

PHIPA DECISION 175

PHIPA DECISION 175 … This investigation file was opened following the publication of a Toronto Star article in 2019 (the Article). The Article reported that a company that sells and supports electronic medical record software in primary care practices in Ontario, was anonymizing health data and …

Decisions

- Published on February 23, 2024

PHIPA DECISION 176

PHIPA DECISION 176 … This decision and related PHIPA Decision 177 address a complainant’s allegations that a number of individuals at two hospitals made unauthorized accesses to records of his son’s personal health information after his son’s death. The records at issue in both decisions are …

Decisions

- Published on February 23, 2024

PHIPA DECISION 177

PHIPA DECISION 177 … This decision and related PHIPA Decision 176 address a complainant’s allegations that a number of individuals at two hospitals made unauthorized accesses to records of his son’s personal health information after his son’s death. The records at issue in both decisions are …

Decisions

- Published on February 23, 2024

PHIPA DECISION 178

PHIPA DECISION 178 … The complainant’s representative submitted a correction request under the Personal Health Information Protection Act to the Central LHIN operating as the Home and Community Care Support Services – Central (the custodian). The complainant submits that a home care assessment form …

Decisions

- Published on February 23, 2024

PHIPA DECISION 179

PHIPA DECISION 179 … The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about an alleged unauthorized use of patients’ personal health information by three doctors of a public hospital. This …

Decisions

- Published on February 23, 2024

PHIPA DECISION 180

PHIPA DECISION 180 … The office of the Information and Privacy Commissioner/Ontario (IPC or this office) received a complaint under the Personal Health Information and Protection Act (the Act) against a pharmacy. The complaint related to the unauthorized collection of personal health information. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 181

PHIPA DECISION 181 … The complainant made an access and correction request to Alexandra Marine and General Hospital (the hospital) under the Personal Health Information Protection Act (the Act). Upon receipt of his records of personal health information, the complainant requested corrections of the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 182

PHIPA DECISION 182 … The complainant made an access request to a psychiatrist (the custodian) under the Personal Health Information Protection Act (the Act), for records of personal health information relating to himself. After reviewing the records the custodian provided him, he made a complaint …

Decisions

- Published on February 23, 2024

PHIPA DECISION 183

PHIPA DECISION 183 … A father, a non-custodial parent with only access rights to his child, requested his child’s personal health information (PHI) from Dr. Paola Leon (the custodian). In support of his request, the father provided a court order and a consent to disclosure from the child’s mother, …

Decisions

- Published on February 23, 2024

PHIPA DECISION 184

PHIPA DECISION 184 … The office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act (the Act) against a medical clinic. The complaint alleged that the clinic had inadequate privacy practices with respect to the security …

Decisions

- Published on February 23, 2024

PHIPA DECISION 185

PHIPA DECISION 185 … The complainant submitted a request under the Personal Health Information Protection Act (PHIPA or the Act) to the Ottawa Physiotherapy & Sport Clinic (the custodian) for access to his records of personal health information. The custodian issued a decision granting access to …

Decisions

- Published on February 23, 2024

PHIPA DECISION 186

PHIPA DECISION 186 … The complainant submitted a correction request under the Personal Health Information Protection of Privacy Act to the hospital to correct his medical history information found in his electronic medical record. The hospital denied the complainant’s request citing sections 55(8) …

Decisions

- Published on February 23, 2024

PHIPA DECISION 187

PHIPA DECISION 187 … Under the Personal Health Information Protection Act, 2004 (PHIPA), the complainant made several requests to his former psychotherapist for records of his personal health information in unredacted and electronic format. In PHIPA Decision 100, the IPC upheld the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 188

PHIPA DECISION 188 … The complainant submitted a correction request under the Personal Health Information Protection of Privacy Act to a physician seeking the removal of a letter from her medical file. The physician denied the complainant’s request citing sections 55(8) and 55(9)(b). The …

Decisions

- Published on February 23, 2024

PHIPA DECISION 189

PHIPA DECISION 189 … The complainant requested access to an electronic file containing his personal health information. The custodian granted the complainant partial access to responsive records claiming that disclosure of the names of certain individuals withheld would give rise to the harm …

Decisions

- Published on February 23, 2024

PHIPA DECISION 190

PHIPA DECISION 190 … The complainant sought a review of the hospital’s decision to refuse her request, under the Personal Health Information Protection Act, to correct her records of personal health information related to her hospital admission. The complainant sought removal of a form, signed by a …

Decisions

- Published on February 23, 2024

PHIPA DECISION 191

PHIPA DECISION 191 … The complainant submitted a request for access to all records relating to the death of her husband, who was admitted to the hospital during the COVID-19 pandemic. The hospital conducted two searches and granted the complainant access to the roughly 800 pages of records that it …

Decisions

- Published on February 23, 2024