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PHIPA DECISION 147

PHIPA DECISION 147 … This investigation file was opened after a public hospital contacted the Office of the Information and Privacy Commissioner/Ontario to report a privacy breach under the Personal Health Information Protection Act, 2004. The hospital advised that a patient had made a complaint, …

Decisions

- Published on February 23, 2024

PHIPA DECISION 148

PHIPA DECISION 148 … The complainant requested reconsideration of PHIPA Decision 144, on the basis that it contains errors of fact and jurisdictional defects. In this decision, the adjudicator partially upholds the request for reconsideration, finding that she omitted to fully address an allegation …

Decisions

- Published on February 23, 2024

PHIPA DECISION 149

PHIPA DECISION 149 … A father filed a complaint to the IPC against a counselling centre’s decision to deny him access to records containing the personal health information (PHI) of his three children. In PHIPA Decision 129, the adjudicator found that the father does not have an independent right of …

Decisions

- Published on February 23, 2024

PHIPA DECISION 150

PHIPA DECISION 150 … This decision deals with the issues of access to records of personal health information, and reasonable search. The access request, made to Hamilton Health Sciences, was for psychological testing data relating to the complainant. In this decision, the adjudicator finds that the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 151

PHIPA DECISION 151 … The office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) against a medical clinic (the Clinic). The complaint involved a second incident in which a physician working at the Clinic …

Decisions

- Published on February 23, 2024

PHIPA DECISION 152

PHIPA DECISION 152 … The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about a public hospital (the hospital)’s redaction of its employees’ names from an audit of a patient’s health records. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 153

PHIPA DECISION 153 … The hospital reported three privacy breaches to the Information and Privacy Commissioner of Ontario (IPC). Despite efforts at the intake and investigation stages of the IPC’s process to obtain complete and clear information about the breaches, the IPC was not satisfied with the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 154

PHIPA DECISION 154 … The complainant, an employee of the hospital, complained about the hospital’s handling of information in her file in the hospital’s Occupational Health Services (OHS) department. The complainant’s OHS file contains identifying information about her, including medical …

Decisions

- Published on February 23, 2024

PHIPA DECISION 155

PHIPA DECISION 155 … In this decision, the adjudicator determines that Quinte Health Care (the hospital) breached the Personal Health Information Protection Act, 2004 in permitting staff fulfilling a designated role to access personal health information not reasonably necessary to the role. The …

Decisions

- Published on February 23, 2024

PHIPA DECISION 156

PHIPA DECISION 156 … The complainant made a number of requests to the custodian for records relating to her two children, who received services from the custodian. She later requested information about herself as well as about her children. The custodian issued several decisions, after which it …

Decisions

- Published on February 23, 2024

PHIPA DECISION 157

PHIPA DECISION 157 … Under the Personal Health Information Protection Act (the Act), Bellwood Health Services Inc. (Bellwood) received a request from a former client for access to records relating to his treatment. Bellwood provided the requester, now the complainant, a complete copy of what it …

Decisions

- Published on February 23, 2024

PHIPA DECISION 158

PHIPA DECISION 158 … Open Doors for Lanark Children and Youth (Open Doors) received a request under the Personal Health Information Protection Act (PHIPA or the Act) for access to the entirety of the requester’s file from family therapy sessions that occurred in the late 1980s and early 1990s. Open …

Decisions

- Published on February 23, 2024

PHIPA DECISION 159

PHIPA DECISION 159 … The complainant made three access requests to Public Health Ontario (PHO) for information relating to her and her two minor children in respect of laboratory testing for Lyme disease, including the names of staff members who accessed her and her children’s electronic health …

Decisions

- Published on February 23, 2024

PHIPA DECISION 160

PHIPA DECISION 160 … A joint custodial parent complained about several aspects of the hospital’s decisions in response to his request for access to the health records of his two children, both of whom are under the age of eight. During the adjudication stage of the complaint, the other joint …

Decisions

- Published on February 23, 2024

PHIPA Decision 161

PHIPA Decision 161 … The complainant sought access to video footage of events leading up to, and including his restraint and placement in a seclusion room by hospital staff. In PHIPA Decision 123, the adjudicator ordered the hospital to grant the complainant access to the portions of the video …

Decisions

- Published on February 23, 2024

PHIPA DECISION 162

PHIPA DECISION 162 … The complainant submitted a correction request under the Personal Health Information Protection Act to a neurologist to correct two consultation reports the neurologist had prepared. The neurologist refused to make the requested corrections, relying on section 55(8) and/or …

Decisions

- Published on February 23, 2024

PHIPA DECISION 163

PHIPA DECISION 163 … A public hospital (the hospital) contacted the Office of the Information and Privacy Commissioner of Ontario (IPC) to report a privacy breach under the Personal Health Information Protection Act, 2004 (PHIPA or the Act). Specifically, a hospital employee inappropriately …

Decisions

- Published on February 23, 2024

PHIPA DECISION 164

PHIPA DECISION 164 … The complainant submitted a request to the hospital for access to video surveillance clips of herself during an involuntary hospitalization ordered under the Mental Health Act. The hospital denied the complainant access to the responsive records. The hospital claims that …

Decisions

- Published on February 23, 2024

PHIPA DECISION 165

PHIPA DECISION 165 … The complainant submitted a correction request under section 55(1) of the Personal Health Information Protection Act (the Act) to the Appletree Medical Group (Appletree) with respect to information contained in a record relating to a walk-in visit at a clinic run by Appletree. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 166

PHIPA DECISION 166 … The complainant, a patient of a regional cancer centre within a public hospital, alleged that Cancer Care Ontario collected and used his personal health information, obtained through a cancer symptoms survey, without his valid consent and without legal authority. He also …

Decisions

- Published on February 23, 2024