Does my service provider have to tell me what they do with my personal information?

Yes. Your service provider must tell you what they do with your personal information. For example, they must make a written statement of their information practices available to you. This public statement must include a clear description of:

  • How your service provider collects, uses, discloses, retains, disposes of, and protects your personal information.
  • How you can access or request correction of your personal information.
  • How to contact your service provider.
  • How to make a complaint to your service provider and to the IPC.

Contact your service provider if you have questions about how you can get this information.

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