The role of the Information and Privacy Commissioner

The office of the Information and Privacy Commissioner provides oversight of Ontario’s access and privacy laws, including Part X. The commissioner is appointed by and reports to the Legislative Assembly of Ontario and is independent of the government of the day.

Any person may file a complaint with the IPC about another person who has or is about to contravene Part X. This could include complaints about:

  • refusal of an access or correction request, or failure to respond
  • privacy breaches
  • failure to comply with any Part X requirement

In response to complaints, or on its own initiative, the IPC may choose to conduct a review of any matter involving a possible contravention of Part X. Where possible, the IPC promotes informal and early resolution of complaints, and often does this through mediation.

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