HI-050003-1 - A Community Care Access Centre

  • Loss of personal health information of one individual due to theft of laptop from an employee's vehicle.
  • Resolved through informal resolution. The health information custodian developed a privacy policy in response to the incident.
  • Section 12(2) notification was fulfilled by the health information custodian by way of verbal notification to the patient’s English speaking representative, as the patient did not speak English.
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