PHIPA Reports

HI-050010-1 - A Public Laboratory

  • Laboratory requisitions containing personal health information and laboratory specimens were lost while being transported.
  • Resolved through informal resolution. The health information custodian and the courier company reviewed and revised its procedures relating to the transportation of packages containing laboratory specimens.
  • The health information custodian worked with the affected individuals’ family physicians to provide verbal notification of the loss of their personal health information and confirmed that all of the affected individuals were notified.
Help us improve our website. Was this page helpful?
When information is not found


  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.