PHIPA Reports

HI-050022-1 - A Community Care Access Centre

  • Loss of personal health information due to theft of a laptop computer from a staff member’s vehicle.
  • Resolved through informal resolution. The health information custodian reminded its staff that laptops should be locked in the trunk of vehicles, and began to revise its policies regarding document management, including the goal of de-identification of information.
  • The health information custodian fulfilled the notification requirement by way of written letter to the affected individuals.
Help us improve our website. Was this page helpful?
When information is not found


  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.