PHIPA Reports

HI-050030-1 - Misdirected faxes to a private business

  • Faxes containing personal health information were misdirected to a private business.
  • Section 12(2) notification requirement met through the notification of the individuals by the intended recipients of the faxes.
  • Complaint resolved by way of informal resolution. Health information custodians involved agreed to update their policies and procedures in order to ensure compliance with the Act.
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