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PHIPA DECISION 168

PHIPA DECISION 168 … This decision addresses both an individual complaint and an IPC-initiated investigation into a hospital’s practices around its agents’ use of personal health information for education purposes. In the individual complaint, a hospital patient alleged that a doctor had improperly …

Decisions

- Published on February 23, 2024

PHIPA DECISION 169

PHIPA DECISION 169 … The complainant made a request under the Act for records relating to her late mother’s admittance at the Southlake Regional Health Centre (the custodian). The custodian located records responsive to the request and granted the complainant complete access to them. The …

Decisions

- Published on February 23, 2024

PHIPA DECISION 170

PHIPA DECISION 170 … An individual submitted a correction request under the Personal Health Information Protection Act to St. Thomas Elgin General Hospital, seeking correction to a consulting doctor’s report about him because he believed it to be inaccurate. The hospital denied the correction …

Decisions

- Published on February 23, 2024

PHIPA DECISION 171

PHIPA DECISION 171 … Under the Personal Health Information Protection Act, 2004 (PHIPA), the complainant made requests to a public hospital for deletions and other changes to her records of personal health information. The complainant alleges that the information she seeks to have removed relates …

Decisions

- Published on February 23, 2024

PHIPA DECISION 172

PHIPA DECISION 172 … This reconsideration decision addresses the complainant’s request for reconsideration of PHIPA Decision 170. In that decision, the adjudicator found that the respondent hospital was not required to correct a record of the complainant’s personal health information because the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 173

PHIPA DECISION 173 … The complainant requested a reconsideration of PHIPA Decision 99, which dealt with a complaint made under the Personal Health Information Protection Act (the Act) about a physician. In that complaint, the complainant alleged that the physician did not conduct a reasonable …

Decisions

- Published on February 23, 2024

PHIPA DECISION 174

PHIPA DECISION 174 … A public hospital (the hospital) contacted the Information and Privacy Commissioner/Ontario (the IPC) to report two privacy breaches under the Personal Health Information Protection Act, 2004 (PHIPA or the Act). Specifically, and unrelated to each other, a clerk and a nurse had …

Decisions

- Published on February 23, 2024

PHIPA DECISION 175

PHIPA DECISION 175 … This investigation file was opened following the publication of a Toronto Star article in 2019 (the Article). The Article reported that a company that sells and supports electronic medical record software in primary care practices in Ontario, was anonymizing health data and …

Decisions

- Published on February 23, 2024

PHIPA DECISION 176

PHIPA DECISION 176 … This decision and related PHIPA Decision 177 address a complainant’s allegations that a number of individuals at two hospitals made unauthorized accesses to records of his son’s personal health information after his son’s death. The records at issue in both decisions are …

Decisions

- Published on February 23, 2024

PHIPA DECISION 177

PHIPA DECISION 177 … This decision and related PHIPA Decision 176 address a complainant’s allegations that a number of individuals at two hospitals made unauthorized accesses to records of his son’s personal health information after his son’s death. The records at issue in both decisions are …

Decisions

- Published on February 23, 2024

PHIPA DECISION 178

PHIPA DECISION 178 … The complainant’s representative submitted a correction request under the Personal Health Information Protection Act to the Central LHIN operating as the Home and Community Care Support Services – Central (the custodian). The complainant submits that a home care assessment form …

Decisions

- Published on February 23, 2024

PHIPA DECISION 179

PHIPA DECISION 179 … The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about an alleged unauthorized use of patients’ personal health information by three doctors of a public hospital. This …

Decisions

- Published on February 23, 2024

PHIPA DECISION 180

PHIPA DECISION 180 … The office of the Information and Privacy Commissioner/Ontario (IPC or this office) received a complaint under the Personal Health Information and Protection Act (the Act) against a pharmacy. The complaint related to the unauthorized collection of personal health information. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 181

PHIPA DECISION 181 … The complainant made an access and correction request to Alexandra Marine and General Hospital (the hospital) under the Personal Health Information Protection Act (the Act). Upon receipt of his records of personal health information, the complainant requested corrections of the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 182

PHIPA DECISION 182 … The complainant made an access request to a psychiatrist (the custodian) under the Personal Health Information Protection Act (the Act), for records of personal health information relating to himself. After reviewing the records the custodian provided him, he made a complaint …

Decisions

- Published on February 23, 2024

PHIPA DECISION 183

PHIPA DECISION 183 … A father, a non-custodial parent with only access rights to his child, requested his child’s personal health information (PHI) from Dr. Paola Leon (the custodian). In support of his request, the father provided a court order and a consent to disclosure from the child’s mother, …

Decisions

- Published on February 23, 2024

PHIPA DECISION 184

PHIPA DECISION 184 … The office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act (the Act) against a medical clinic. The complaint alleged that the clinic had inadequate privacy practices with respect to the security …

Decisions

- Published on February 23, 2024

PHIPA DECISION 185

PHIPA DECISION 185 … The complainant submitted a request under the Personal Health Information Protection Act (PHIPA or the Act) to the Ottawa Physiotherapy & Sport Clinic (the custodian) for access to his records of personal health information. The custodian issued a decision granting access to …

Decisions

- Published on February 23, 2024

PHIPA DECISION 186

PHIPA DECISION 186 … The complainant submitted a correction request under the Personal Health Information Protection of Privacy Act to the hospital to correct his medical history information found in his electronic medical record. The hospital denied the complainant’s request citing sections 55(8) …

Decisions

- Published on February 23, 2024

PHIPA DECISION 187

PHIPA DECISION 187 … Under the Personal Health Information Protection Act, 2004 (PHIPA), the complainant made several requests to his former psychotherapist for records of his personal health information in unredacted and electronic format. In PHIPA Decision 100, the IPC upheld the …

Decisions

- Published on February 23, 2024