Guidance documents for organizations

The Office of the Information and Privacy Commissioner publishes guidance documents to promote compliance with Ontario’s access and privacy laws. New materials are posted on an ongoing basis. If you are looking for a guidance on a topic that is not listed here, please contact us.

Showing 15 of 216 results

Title Topic Type Date
IPC launches new expedited process Practice Directions , Professional Guidelines Read moreExpand

The IPC has launched a new expedited process to resolve certain access appeals and complaints more quickly, so parties can get to resolution sooner.

The expedited process applies to certain types of access to information appeals under the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). Certain types of access to personal information complaints under the Personal Health Information Protection Act (PHIPA) and Part X of the Child, Youth and Family Services Act (CYFSA) are also eligible for this new...

Practice Direction #13 - Expedited Processes Practice Directions Download Read moreExpand

Practice Direction 13 outlines the IPC’s new expedited process to resolve certain access appeals and complaints more quickly, so parties can get to resolution sooner. This new practice direction falls under the IPC's code of procedure for access to information appeals under the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act.

IPC comments on Bill 194, the Strengthening Cyber Security and Building Trust in the Public Sector Act Advice and Submissions Download Read moreExpand

IPC submission concerning Bill 194, the Strengthening Cyber Security and Building Trust in the Public Sector Act, focusing on enhancing cyber security, guardrails concerning AI system requirements, and privacy protections for children, youth, and the public sector. The submission provides recommendations concerning the levels of accountability, transparency, and oversight that are needed in a rapidly changing world.

IPC comments on regulatory proposal regarding publication of Inspector General of Policing reports under the Community Safety and Policing Act, 2019 Advice and Submissions Download Read moreExpand

The IPC provided comments to the Ministry of the Solicitor General about a regulatory proposal relating to the publication of findings reports and directions by the Inspector General of Policing. This new role, the first of its kind in Canada, provides independent oversight of police services, police service boards and other policing organizations across the province. The IPC offers recommendations to support effective, privacy protective, transparent, and accountable oversight of policing organizations in Ontario. 

Privacy and Access in Public Sector Contracting with Third Party Service Providers Professional Guidelines Download Read moreExpand

This guidance provides practical advice for public sector organizations to help them identify privacy and transparency considerations when contracting with third party service providers. It includes best practices and recommendations to support proper accountability for records and personal information throughout the procurement process.

Manual for the Review and Approval of Prescribed Organizations Download Read moreExpand
Child, Youth and Family Services Act Addendum to the Manual for the Review and Approval of Prescribed Persons and Prescribed Entities Best Practices , Professional Guidelines Download Read moreExpand
Coroner's Act Addendum to the Manual for the Review and Approval of Prescribed Persons and Prescribed Entities Best Practices , Professional Guidelines Download Read moreExpand
PR21-00041 - COVaxON Breach Final Report Letters , Reports Download Read moreExpand
Interpretation Bulletin: Economic and Other Related Interests Interpretation Bulletins Download Read moreExpand

This interpretation bulletin outlines the factors for determining whether the economic and other related interests exemption applies to a record, as set out in section 18(1) of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 11 of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This document explains the specific criteria to be met to establish that a record is exempt because of the economic value of the information to the government

Interpretation Bulletin: Public Interest Override Interpretation Bulletins Download Read moreExpand

This interpretation bulletin explains the public interest override provision, as set out in section 23 of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 16 of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This document outlines the elements to consider when applying the public interest override to records. 

Interpretation Bulletin: Third party information Interpretation Bulletins Download Read moreExpand

This interpretation bulletin discusses the third party information exemption, as set out in section  17(1) of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 10(1) of the Municipal Freedom  of Information and Protection of Privacy Act (MFIPPA). It outlines the considerations relevant to determining whether the third-party information exemption applies. 

IPC comments on Schedule 4 of Bill 157, Enhancing Access to Justice Act Advice and Submissions Download Read moreExpand

The IPC opposes the repeal of Section 262 of the Community Safety and Policing Act proposed as part of Bill 157, the Enhancing Access to Justice Act. The public consultation requirements in Section 262 are crucial to maintaining transparency and accountability around the regulation-making process for critical policing matters.

Submission for Bill 149, the Working for Workers Four Act, 2023, which would amend the Employment Standards Act, 2000 (ESA) Advice and Submissions Download Read moreExpand

Commissioner's speaking remarks. In this letter to Brian Riddell, Chair of the Standing Committee on Social Policy, the IPC makes recommendations in relation to proposed amendments to the Employment Standards Act that relate to the use of AI in the workplace. The letter also calls for the development of a comprehensive private sector privacy law for Ontario.

Interpretation Bulletin: Advice or Recommendations Interpretation Bulletins Download Read moreExpand

This interpretation bulletin outlines the elements to consider when determining if a record falls under the advice or recommendations exemption, as set out in section 13(1) of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 7(1) of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This document defines key terms of the exemption and addresses the exceptions to the exemption.

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