Fact Sheet #18 - Secure Transfer of Personal Health Information

In Order HO-011, the Information and Privacy Commissioner of Ontario (IPC) ordered Cancer Care Ontario to discontinue its practice of transferring records of personal health information relating to its colon cancer screening program in paper format, after several courier packages containing the personal health information of over 7,000 individuals were lost. Cancer Care Ontario was further ordered to explore secure electronic means of transfer.

Since Order HO-011 was issued, health information custodians have sought clarification on the application of the Order to their own practices and procedures. The purpose of this fact sheet is to provide guidance on the application of the Order.

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