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What can I do if I don't get the information or changes I asked for?

What can I do if I don't get the information or changes I asked for? … If a service provider doesn’t let you see your personal information in your file or won’t make corrections to it, they must tell you why in writing. They must also let you know if what you’re asking for will take longer than 30 …

CYFSA FAQ

- Published on January 23, 2020

Information is wrong or missing from my file, how do I get it fixed?

Information is wrong or missing from my file, how do I get it fixed? … Ask for the correction by writing to the service provider. Some service providers may have a form you can use. Tell them what is wrong or missing and be sure to give them the information needed to fix the problem. Asking for a …

CYFSA FAQ

- Published on January 23, 2020

Will I get all the information I ask for? Can I ask for a copy?

Will I get all the information I ask for? Can I ask for a copy? … Sometimes the service provider may not be able to give you all the information you ask for. This could be because they aren’t allowed to under the law. When a service provider does not give you all of the information you’ve asked …

CYFSA FAQ

- Published on January 23, 2020

Does Part X apply to adoption records?

Does Part X apply to adoption records? … These rules do not apply to adoption records. For more information about getting your adoption records, visit www.ontario.ca/page/search-adoption-records , or call 1-800-461-2156. … Does Part X apply to adoption …

CYFSA FAQ

- Published on January 23, 2020

What kind of information can I ask for?

What kind of information can I ask for? … You can ask to see and get a copy of any or all of your personal information in your file. This could include information about your history, your health or notes from talks you’ve had with a social worker or other professional. Your service provider must …

CYFSA FAQ

- Published on January 23, 2020

New Year, New Access and Privacy Rights for Children, Youth and Families

New Year, New Access and Privacy Rights for Children, Youth and Families … New year, new rules. In Ontario, children, youth and families now have a legally protected right to request access and corrections to their personal information held by children’s aid societies and other service providers. …

Blog

- Published on January 6, 2020

2019 Mandatory Statistics Reporting

2019 Mandatory Statistics Reporting … As the new year approaches, so does the time to submit your statistics to the IPC. First, let me say that I appreciate the important work that institutions and health information custodians do to keep track and report statistics relating to requests under …

Blog

- Published on December 30, 2020

CYFSA FAQs

CYFSA FAQs … [raw] [/raw] … CYFSA FAQs …

Basic page

- Published on December 18, 2019

File a complaint

File a complaint … [raw] [/raw] … File a complaint …

Basic page

- Published on December 18, 2019

Your file and your rights under Ontario’s child and family services law

Your file and your rights under Ontario’s child and family services law … If you or your family have received help or support from a children’s aid society, group home, or other child and family service provider in Ontario, you have the right to see and ask for corrections to your personal …

Basic page

- Published on December 18, 2019

LifeLabs Privacy Breach – What You Need to Know

LifeLabs Privacy Breach – What You Need to Know … LifeLabs recently notified the public about a cyberattack involving unauthorized access to its computer systems. Here is what you need to know about this breach: Our office is working with the B.C. privacy commissioner to investigate the breach. We …

Blog

- Published on December 17, 2019

Backgrounder on LifeLabs Privacy Breach December 17, 2019

Backgrounder on LifeLabs Privacy Breach December 17, 2019 …   LifeLabs Privacy Breach December 17, 2019 Backgrounder   When were you notified of the breach? On November 1, LifeLabs notified both the Office of the Information and Privacy Commissioner of Ontario and the Information and Privacy …

News Release

- Published on December 17, 2019

Statement from the Office of the Information and Privacy Commissioner of Ontario and the Office of the Information and Privacy Commissioner for British Columbia on LifeLabs Privacy Breach

Statement from the Office of the Information and Privacy Commissioner of Ontario and the Office of the Information and Privacy Commissioner for British Columbia on LifeLabs Privacy Breach … Statement from the Office of the Information and Privacy Commissioner of Ontario and the Office of the …

News Release

- Published on December 17, 2019