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PHIPA DECISION 143

PHIPA DECISION 143 … The complainant sought access under the Personal Health Information Protection Act, 2004 to her chart, and that of her son, from the respondent medical centre, for the purpose of transferring the charts to their physician’s new practice. The complainant took issue with the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 144

PHIPA DECISION 144 … This decision finds that The Ottawa Hospital failed to take reasonable steps to implement the complainant’s lock-box request from October 2016 to June 2019 and, as a result, certain hospital caregivers used the complainant’s personal health information without consent or other …

Decisions

- Published on February 23, 2024

PHIPA DECISION 145

PHIPA DECISION 145 … The complainant sought access to her records of personal health information from Dr. Robert Samuel Crozier (the custodian). This decision determines that the custodian is deemed to have refused the complainant’s request for access. The custodian is ordered to provide a response …

Decisions

- Published on February 23, 2024

PHIPA DECISION 146

PHIPA DECISION 146 … This reconsideration order dismisses the complainant’s request for reconsideration of PHIPA Decision 126. In that decision, the adjudicator found that the respondent is a health information custodian within the meaning of the Personal Health Information Protection Act, 2004 in …

Decisions

- Published on February 23, 2024

PHIPA DECISION 147

PHIPA DECISION 147 … This investigation file was opened after a public hospital contacted the Office of the Information and Privacy Commissioner/Ontario to report a privacy breach under the Personal Health Information Protection Act, 2004. The hospital advised that a patient had made a complaint, …

Decisions

- Published on February 23, 2024

PHIPA DECISION 148

PHIPA DECISION 148 … The complainant requested reconsideration of PHIPA Decision 144, on the basis that it contains errors of fact and jurisdictional defects. In this decision, the adjudicator partially upholds the request for reconsideration, finding that she omitted to fully address an allegation …

Decisions

- Published on February 23, 2024

PHIPA DECISION 149

PHIPA DECISION 149 … A father filed a complaint to the IPC against a counselling centre’s decision to deny him access to records containing the personal health information (PHI) of his three children. In PHIPA Decision 129, the adjudicator found that the father does not have an independent right of …

Decisions

- Published on February 23, 2024

PHIPA DECISION 150

PHIPA DECISION 150 … This decision deals with the issues of access to records of personal health information, and reasonable search. The access request, made to Hamilton Health Sciences, was for psychological testing data relating to the complainant. In this decision, the adjudicator finds that the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 151

PHIPA DECISION 151 … The office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) against a medical clinic (the Clinic). The complaint involved a second incident in which a physician working at the Clinic …

Decisions

- Published on February 23, 2024

PHIPA DECISION 152

PHIPA DECISION 152 … The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about a public hospital (the hospital)’s redaction of its employees’ names from an audit of a patient’s health records. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 153

PHIPA DECISION 153 … The hospital reported three privacy breaches to the Information and Privacy Commissioner of Ontario (IPC). Despite efforts at the intake and investigation stages of the IPC’s process to obtain complete and clear information about the breaches, the IPC was not satisfied with the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 154

PHIPA DECISION 154 … The complainant, an employee of the hospital, complained about the hospital’s handling of information in her file in the hospital’s Occupational Health Services (OHS) department. The complainant’s OHS file contains identifying information about her, including medical …

Decisions

- Published on February 23, 2024

PHIPA DECISION 155

PHIPA DECISION 155 … In this decision, the adjudicator determines that Quinte Health Care (the hospital) breached the Personal Health Information Protection Act, 2004 in permitting staff fulfilling a designated role to access personal health information not reasonably necessary to the role. The …

Decisions

- Published on February 23, 2024

PHIPA DECISION 156

PHIPA DECISION 156 … The complainant made a number of requests to the custodian for records relating to her two children, who received services from the custodian. She later requested information about herself as well as about her children. The custodian issued several decisions, after which it …

Decisions

- Published on February 23, 2024

PHIPA DECISION 157

PHIPA DECISION 157 … Under the Personal Health Information Protection Act (the Act), Bellwood Health Services Inc. (Bellwood) received a request from a former client for access to records relating to his treatment. Bellwood provided the requester, now the complainant, a complete copy of what it …

Decisions

- Published on February 23, 2024

PHIPA DECISION 158

PHIPA DECISION 158 … Open Doors for Lanark Children and Youth (Open Doors) received a request under the Personal Health Information Protection Act (PHIPA or the Act) for access to the entirety of the requester’s file from family therapy sessions that occurred in the late 1980s and early 1990s. Open …

Decisions

- Published on February 23, 2024

PHIPA DECISION 159

PHIPA DECISION 159 … The complainant made three access requests to Public Health Ontario (PHO) for information relating to her and her two minor children in respect of laboratory testing for Lyme disease, including the names of staff members who accessed her and her children’s electronic health …

Decisions

- Published on February 23, 2024

PHIPA DECISION 160

PHIPA DECISION 160 … A joint custodial parent complained about several aspects of the hospital’s decisions in response to his request for access to the health records of his two children, both of whom are under the age of eight. During the adjudication stage of the complaint, the other joint …

Decisions

- Published on February 23, 2024

PHIPA Decision 161

PHIPA Decision 161 … The complainant sought access to video footage of events leading up to, and including his restraint and placement in a seclusion room by hospital staff. In PHIPA Decision 123, the adjudicator ordered the hospital to grant the complainant access to the portions of the video …

Decisions

- Published on February 23, 2024

PHIPA DECISION 162

PHIPA DECISION 162 … The complainant submitted a correction request under the Personal Health Information Protection Act to a neurologist to correct two consultation reports the neurologist had prepared. The neurologist refused to make the requested corrections, relying on section 55(8) and/or …

Decisions

- Published on February 23, 2024