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PHIPA DECISION 160

PHIPA DECISION 160 … A joint custodial parent complained about several aspects of the hospital’s decisions in response to his request for access to the health records of his two children, both of whom are under the age of eight. During the adjudication stage of the complaint, the other joint …

Decisions

- Published on February 23, 2024

PHIPA Decision 161

PHIPA Decision 161 … The complainant sought access to video footage of events leading up to, and including his restraint and placement in a seclusion room by hospital staff. In PHIPA Decision 123, the adjudicator ordered the hospital to grant the complainant access to the portions of the video …

Decisions

- Published on February 23, 2024

PHIPA DECISION 162

PHIPA DECISION 162 … The complainant submitted a correction request under the Personal Health Information Protection Act to a neurologist to correct two consultation reports the neurologist had prepared. The neurologist refused to make the requested corrections, relying on section 55(8) and/or …

Decisions

- Published on February 23, 2024

PHIPA DECISION 163

PHIPA DECISION 163 … A public hospital (the hospital) contacted the Office of the Information and Privacy Commissioner of Ontario (IPC) to report a privacy breach under the Personal Health Information Protection Act, 2004 (PHIPA or the Act). Specifically, a hospital employee inappropriately …

Decisions

- Published on February 23, 2024

PHIPA DECISION 164

PHIPA DECISION 164 … The complainant submitted a request to the hospital for access to video surveillance clips of herself during an involuntary hospitalization ordered under the Mental Health Act. The hospital denied the complainant access to the responsive records. The hospital claims that …

Decisions

- Published on February 23, 2024

PHIPA DECISION 165

PHIPA DECISION 165 … The complainant submitted a correction request under section 55(1) of the Personal Health Information Protection Act (the Act) to the Appletree Medical Group (Appletree) with respect to information contained in a record relating to a walk-in visit at a clinic run by Appletree. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 166

PHIPA DECISION 166 … The complainant, a patient of a regional cancer centre within a public hospital, alleged that Cancer Care Ontario collected and used his personal health information, obtained through a cancer symptoms survey, without his valid consent and without legal authority. He also …

Decisions

- Published on February 23, 2024

PHIPA DECISION 167

PHIPA DECISION 167 … The complainant, a patient of a regional cancer centre within a public hospital, filed a complaint against the hospital about a cancer symptoms survey he completed at the cancer centre. He complained that the hospital collected his personal health information through the survey …

Decisions

- Published on February 23, 2024

PHIPA DECISION 168

PHIPA DECISION 168 … This decision addresses both an individual complaint and an IPC-initiated investigation into a hospital’s practices around its agents’ use of personal health information for education purposes. In the individual complaint, a hospital patient alleged that a doctor had improperly …

Decisions

- Published on February 23, 2024

PHIPA DECISION 169

PHIPA DECISION 169 … The complainant made a request under the Act for records relating to her late mother’s admittance at the Southlake Regional Health Centre (the custodian). The custodian located records responsive to the request and granted the complainant complete access to them. The …

Decisions

- Published on February 23, 2024

PHIPA DECISION 170

PHIPA DECISION 170 … An individual submitted a correction request under the Personal Health Information Protection Act to St. Thomas Elgin General Hospital, seeking correction to a consulting doctor’s report about him because he believed it to be inaccurate. The hospital denied the correction …

Decisions

- Published on February 23, 2024

PHIPA DECISION 171

PHIPA DECISION 171 … Under the Personal Health Information Protection Act, 2004 (PHIPA), the complainant made requests to a public hospital for deletions and other changes to her records of personal health information. The complainant alleges that the information she seeks to have removed relates …

Decisions

- Published on February 23, 2024

PHIPA DECISION 172

PHIPA DECISION 172 … This reconsideration decision addresses the complainant’s request for reconsideration of PHIPA Decision 170. In that decision, the adjudicator found that the respondent hospital was not required to correct a record of the complainant’s personal health information because the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 173

PHIPA DECISION 173 … The complainant requested a reconsideration of PHIPA Decision 99, which dealt with a complaint made under the Personal Health Information Protection Act (the Act) about a physician. In that complaint, the complainant alleged that the physician did not conduct a reasonable …

Decisions

- Published on February 23, 2024

PHIPA DECISION 174

PHIPA DECISION 174 … A public hospital (the hospital) contacted the Information and Privacy Commissioner/Ontario (the IPC) to report two privacy breaches under the Personal Health Information Protection Act, 2004 (PHIPA or the Act). Specifically, and unrelated to each other, a clerk and a nurse had …

Decisions

- Published on February 23, 2024

PHIPA DECISION 175

PHIPA DECISION 175 … This investigation file was opened following the publication of a Toronto Star article in 2019 (the Article). The Article reported that a company that sells and supports electronic medical record software in primary care practices in Ontario, was anonymizing health data and …

Decisions

- Published on February 23, 2024

PHIPA DECISION 176

PHIPA DECISION 176 … This decision and related PHIPA Decision 177 address a complainant’s allegations that a number of individuals at two hospitals made unauthorized accesses to records of his son’s personal health information after his son’s death. The records at issue in both decisions are …

Decisions

- Published on February 23, 2024

PHIPA DECISION 177

PHIPA DECISION 177 … This decision and related PHIPA Decision 176 address a complainant’s allegations that a number of individuals at two hospitals made unauthorized accesses to records of his son’s personal health information after his son’s death. The records at issue in both decisions are …

Decisions

- Published on February 23, 2024

PHIPA DECISION 178

PHIPA DECISION 178 … The complainant’s representative submitted a correction request under the Personal Health Information Protection Act to the Central LHIN operating as the Home and Community Care Support Services – Central (the custodian). The complainant submits that a home care assessment form …

Decisions

- Published on February 23, 2024

PHIPA DECISION 179

PHIPA DECISION 179 … The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about an alleged unauthorized use of patients’ personal health information by three doctors of a public hospital. This …

Decisions

- Published on February 23, 2024