What's new in 2024
Guidance, videos, bulletins and policies

Original artwork by Aedán Crooke of Surface Impression, commissioned for the IPC’s Transparency Showcase.
Guidance issued in 2024
- Guidance on the Use of Automated Licence Plate Recognition Systems by Police Services
- Facial Recognition and Mugshot Databases: Guidance for Police in Ontario
- Privacy and Access in Public Sector Contracting with Third Party Service Providers
- Sharing Information in Situations Involving Intimate Partner Violence: Guidance for Professionals
- Guardrails for Police Use of Investigative Genetic Genealogy in Ontario
- Privacy Management Handbook for Small Health Care Organizations
Videos created in 2024
Manuals and Addenda updated in 2024
- Manual for the Review and Approval of Prescribed Persons and Prescribed Entities under the Personal Health Information Protection Act (PHIPA) (the Manual)
- Child, Youth and Family Services Act Addendum to the Manual
- Coroner's Act Addendum to the Manual
- Manual for the Review and Approval of Prescribed Organizations
Code of Procedure practice directions, and policies revised in 2024
- Code of Procedure for Appeals Under FIPPA and MFIPPA
- Practice Direction #1 - Providing Records to the IPC During an Appeal
- Practice Direction #2 - Participating in a Written FIPPA or MFIPPA Inquiry
- Practice Direction #5 - Direction to Institutions When Making Representations
- Practice Direction #6 - Affidavit and Other Evidence
- Practice Direction #7 - Sharing of Representations
- Practice Direction #13 - Expedited Processes
- Abandoned Files policy
- File Processing Limits policy
- Voluminous Records policy
Interpretation bulletins developed in 2024
- Cabinet Records
- Danger to Safety or Health
- Records Relating to an Ongoing Prosecution
- Draft By-Law/Closed Meeting
- Advice or Recommendations
- Third party information
- Economic and Other Related Interests
- Solicitor-Client Privilege
- Information Available to the Public
For a full list of interpretation bulletins, visit our website.

Presentations
In keeping with our focus on outreach, engagement, and collaboration, throughout 2024, the IPC actively participated in events and conferences across a broad range of stakeholder groups. The commissioner, assistant commissioners, and legal, policy, and tribunal staff delivered 88 speeches and presentations. For a list of 2024 presentations, visit our media centre.
From the Commissioner's desk: IPC blogs
Commissioner Kosseim regularly blogs about issues relating to privacy, access, technology, and more. For a full list of blogs, visit our media centre.
- February 1: Artificial Intelligence in the public sector: Building trust now and for the future
- March 7: AI on campus: Balancing innovation and privacy in Ontario universities
- May 2: Embarking on my new journey as the IPC’s Scholar-in-Residence (guest blog by Khaled El Emam)
- July 31: Everyone knows someone who knows someone impacted by IPV
- August 21: School’s out for the summer — or is it?
- September 27: An impromptu visit from Sidney B. Linden, Ontario’s first Information and Privacy Commissioner
- October 17: Ontario IPC hosts access and privacy authorities from across Canada
- November 20: Empowering young people in today’s digital world
- December 2: Bill 194: Ontario’s missed opportunity to lead on AI
- December 19: Upholding Ontarians’ privacy and access rights in 2024: Not only the what, but the how
The Info Matters podcast: Conversations that count

In its fourth season, the IPC's award-winning podcast, Info Matters, continued to explore access and privacy issues that affect Ontarians. Hosted by Commissioner Kosseim, in 2024 we welcomed a diverse range of guests to discuss topics including tweens’ privacy concerns, navigating homelessness and privacy, why mediation matters, disclosing information in situations involving intimate partner violence, artificial intelligence in health care, and more.
Info Matters Season Four
- Episode 1: In their own words: Students from Westboro Academy speak out about privacy
- Episode 2: At face value: Facial recognition technologies and privacy
- Episode 3: No government ID: Navigating homelessness, identity, and privacy
- Episode 4: Artificial intelligence in health care: Balancing innovation with privacy
- Episode 5: Addressing intimate partner violence: Information sharing, trust, and privacy
- Episode 6: Why mediation matters: Improving outcomes in FOI appeals
- Episode 7: The beauty and benefits of transparency: Ontario's public institutions rise to the challenge with innovative projects
- Episode 8: Indigenous led innovation: Aligning technology with community values
- Episode 9: Technology in the classroom: Digital education, privacy, and student well-being
- Episode 10: Lessons in health privacy: Key takeaways from 2024
- Episode 11: The best of season 4
