Guidance documents for organizations

The Office of the Information and Privacy Commissioner publishes guidance documents to promote compliance with Ontario’s access and privacy laws. New materials are posted on an ongoing basis. If you are looking for a guidance on a topic that is not listed here, please contact us.

Showing 15 of 225 results

Title Topic Type Date
Processing Voluminous Requests A Best Practice for Institutions Best Practices Download Read moreExpand

A joint project of the Office of the Information and Privacy Commissioner/Ontario and the Information and Privacy Unit, Ministry of Natural Resources, this publication provides a selection of strategies when dealing with voluminous requests. September 2002.

Exercising Discretion under section 38(b) of the Municipal Freedom of Information and Protection of Privacy Act Best Practices Download Read moreExpand

Provides institutions with an outline of what constitutes a valid exercise of discretion in the application of section 38(b), and some practical tips on how to properly exercise discretion when dealing with a specific category of records.

Privacy Diagnostic Tool (PDT) Workbook Best Practices , Professional Guidelines Download Read moreExpand

The PDT is an instrument that uses a series of questions to give businesses a 'read' on how well they manage their customers' personal information. The PDT uses internationally recognized fair information practices as its basis.

Guidelines for Protecting the Privacy and Confidentiality of Personal Information When Working Outside the Office Best Practices , Professional Guidelines Download Read moreExpand

Provides best practices and tips to assist government organizations in developing policies that address the privacy obligations of employees who are working in locations outside the traditional office setting.

Best Practices for Online Privacy Protection Best Practices , Professional Guidelines Download Read moreExpand

An educative tool designed to help companies identify and implement appropriate practices for protecting the privacy of their online customers.

IPC Practices No. 18 - How to Protect Personal Information in the Custody of a Third Party Best Practices , Pratiques de CIPVP Download Read moreExpand
IPC Practices No. 7 - The Collection and Use of the Social Insurance Number Best Practices , Professional Guidelines , Pratiques de CIPVP Download Read moreExpand

Tip sheet for government organizations on handling personal information with regards to social insurance numbers.

IPC Practices No. 25 - You and Your Personal Information at the Ministry of Transportation Best Practices , Professional Guidelines , Pratiques de CIPVP Download Read moreExpand

Tip sheet for government institutions on handling personal information. Revised July, 2009.

IPC Practices No. 5 - Third Party Information at the Request Stage Best Practices , Professional Guidelines , Pratiques de CIPVP Download Read moreExpand

Tip sheet for government organizations on handling information.

IPC Practices No. 22 - Routine Disclosure/Active Dissemination (RD/AD) of Government Information Best Practices , Professional Guidelines , Pratiques de CIPVP Download Read moreExpand

Tip sheet for government organizations on information management.

IPC Practices No. 16 - Maintaining the Confidentiality of Requesters and Privacy Complainants Best Practices , Professional Guidelines , Pratiques de CIPVP Download Read moreExpand

Tip sheet for government institutions on information management.

Indirect Collection Guideline Appendix B Professional Guidelines Download Read moreExpand
Indirect Collection Guidelines Appendix A Professional Guidelines Download Read moreExpand
Indirect Collection Guidelines - Municipal Professional Guidelines Download Read moreExpand

Municipal Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Municipal Freedom of Information and Protection of Privacy Act.

Indirect Collection Guidelines - Provincial Professional Guidelines Download Read moreExpand

Provincial Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Freedom of Information and Protection of Privacy Act.

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