Tag: Professional Guidelines

Found 86 results


Frequently Asked Questions: Health Cards and Health Numbers

Our frequently asked questions on health cards and health numbers clarify who may collect, use or disclose health numbers for health care purposes, as well as the use of health cards as a proof of identity. Originally published November 2004.

Date: Oct 01 2021   Type: Resource   Access: Both

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Privacy Diagnostic Tool (PDT) Workbook

The PDT is an instrument that uses a series of questions to give businesses a ‘read’ on how well they manage their customers’ personal information. The PDT uses internationally recognized fair information practices as its basis.

Date: Aug 01 2001   Type: Resource   Access: Both

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IPC Practices No. 1 – Drafting a Letter Refusing Access to a Record

Tip sheet for government organizations on handling information

Date: Nov 04 2005   Type: Resource   Access: Professional

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IPC Practices No. 5 – Third Party Information at the Request Stage

Tip sheet for government organizations on handling information.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 7 – The Collection and Use of the Social Insurance Number

Tip sheet for government organizations on handling personal information with regards to social insurance numbers.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 8 – Providing Notice of Collection

Tip sheet for government institutions on information management.

Date: Sep 24 2003   Type: Resource   Access: Professional

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IPC Practices No. 9 – Responding to Requests for Personal Information

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Both

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IPC Practices No. 16 – Maintaining the Confidentiality of Requesters and Privacy Complainants

Tip sheet for government institutions on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 22 – Routine Disclosure/Active Dissemination (RD/AD) of Government Information

Tip sheet for government organizations on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 25 – You and Your Personal Information at the Ministry of Transportation

Tip sheet for government institutions on handling personal information. Revised July, 2009.

Date: Sep 01 1998   Type: Resource   Access: Both

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Best Practices for Online Privacy Protection

An educative tool designed to help companies identify and implement appropriate practices for protecting the privacy of their online customers.

Date: Jun 01 2001   Type: Resource   Access: Both

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Guidelines for Protecting the Privacy and Confidentiality of Personal Information When Working Outside the Office

Provides best practices and tips to assist government organizations in developing policies that address the privacy obligations of employees who are working in locations outside the traditional office setting.

Date: Jul 01 2001   Type: Resource   Access: Both

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Guidelines on Facsimile Transmission Security

This updated paper sets out guidelines for government institutions to consider when developing systems and procedures to maintain the confidentiality and integrity of information transmitted by fax.

Date: Jan 01 2003   Type: Resource   Access: Professional

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Practice Direction #7 – Sharing of representations

Revised March 2014

Date: Apr 06 2006   Type: Resource   Access: Professional

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Practice Direction #11 – Appeal Form

Date: Apr 06 2006   Type: Resource   Access: Professional

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Privacy Guidelines for Municipalities Regulating Businesses Dealing in Second-hand Goods

Commissioner Ann Cavoukian prepared these Guidelines to provide Ontario municipalities with a framework to meet the privacy requirements under MFIPPA.

Date: Sep 14 2007   Type: Resource   Access: Professional

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Circle of Care: Sharing Personal Health Information for Health-Care Purposes

This document was thoroughly reviewed and updated in August, 2015, introducing clear and easy to understand gender-neutral language. Updated: August 2015

Date: Aug 16 2015   Type: Resource   Access: Both

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Dispelling the Myths Under the Personal Health Information Protection Act

There are many myths surrounding how information may be collected, used and disclosed under the Personal Health Information Protection Act. Working with our partners in the health care community, we have created this one-page document to dispel some of the more common myths.

Date: Sep 28 2012   Type: Resource   Access: Both

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De-identification Protocols: Essential for Protecting Privacy

Information is becoming far more valuable as businesses seek to learn more about their customers and those of their competitors, and as advertisers seek to gain a competitive advantage by finding new and innovative ways to use information to target advertisements that are most relevant to their c...

Date: Jun 25 2014   Type: Resource   Access: Professional

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Detecting and Deterring Unauthorized Access to Personal Health Information

Unauthorized access continues to be a growing problem in the health sector in Ontario. The province’s Personal Health Information Protection Act, (PHIPA), permits health information custodians (HIC) to collect, use and disclose personal health information for the purposes of providing or assist...

Date: Jan 28 2015   Type: Resource   Access: Both

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Guidance for the Use of Body-Worn Cameras by Law Enforcement Authorities

This guidance document aims to identify some of the privacy considerations law enforcement authorities should take into account when deciding whether to outfit law enforcement officers with body-worn cameras. Published by the federal Privacy Commissioner and privacy and personal information prote...

Date: Feb 18 2015   Type: Resource   Access: Both

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Planning for Success: Privacy Impact Assessment Guide

Ontario public sector institutions must meet high standards of care and trust whenever collecting, using and disclosing personal and other sensitive information. Any public institution considering new information technologies, systems, and program services that may affect privacy are strongly en...

Date: May 19 2015   Type: Resource   Access: Both

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Transparency, Privacy and the Internet: Municipal Balancing Acts

Municipalities are turning to the Internet as a means of making information public in an effort to improve accessibility, transparency and accountability. This may include publishing records directly to their website or including records in searchable databases that can be accessed online. Publis...

Date: Aug 04 2015   Type: Resource   Access: Both

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Open Contracting: Proactive Disclosure of Procurement Records

  Proactive disclosure of procurement records strengthens clarity and accountability around government spending. It can also provide tangible benefits to institutions by reducing the number of procurement-related freedom of information requests, appeals and associated costs. This resource de...

Date: Sep 21 2015   Type: Resource   Access: Both

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Best Practices for Protecting Individual Privacy in Conducting Survey Research

  As governments and public sector organizations strive to become more efficient, accountable and customer focused, they frequently seek input from the public about their programs and services. One of the most cost-effective ways to accomplish this is through surveys. While surveys can be an...

Date: Apr 07 2015   Type: Resource   Access: Both

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Guidelines for the Use of Video Surveillance

  Many institutions turn to video surveillance to help them fulfil their obligations to protect the safety of individuals and the security of their equipment and property. Video footage captured by cameras is regularly used to assist in the investigation of wrongdoing. However, the use of th...

Date: Oct 06 2015   Type: Resource   Access: Both

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Yes, You Can. Dispelling the Myths About Sharing Information with Children’s Aid Societies

Common misunderstandings about privacy are frequently cited as reasons for not sharing information with a children’s aid society (CAS) about a child who may be at risk. In fact, Ontario law permits professionals working with children to share this information. To help professionals understand t...

Date: Jan 20 2016   Type: Resource   Access: Both

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Mediation checklist

Date: Jan 19 2007   Type: Resource   Access: Both

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Mediation Tips for Institutions

Date: Jan 19 2007   Type: Resource   Access: Both

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Drafting a Letter Responding to a Request for Information

Date: Nov 04 2005   Type: Resource   Access: Both

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Providing Records to the IPC during an Appeal

Date: Oct 01 2004   Type: Resource   Access: Both

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Code of Procedure for appeals under the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act

The public consultation on proposed revisions to the code of procedure for FIPPA and MFIPPA appeals is now closed. Once the code has been finalized, it will be posted on our website. If you would like to be notified when the revised code of procedure takes effect, email [email protected]...

Date: Oct 14 2004   Type: Resource   Access: Both

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Safeguarding Privacy on Mobile Devices

A brochure outlining suggested best practices for securing mobile devices (PDAs, laptops, etc.) and protecting the information carried out of the workplace on them. Steps are organized into sections: Before you Walk out of the Workplace, While you are Out and When You have Completed Your Work. In...

Date: Jun 14 2007   Type: Resource   Access: Professional

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Thinking About Clouds? Privacy, security and compliance considerations for Ontario public sector institutions

The IPC has prepared this new guidance document, Thinking About Clouds? Privacy, security and compliance considerations for Ontario public sector institutions, to help institutions evaluate whether cloud computing services are suitable for their information management needs. In particular, it see...

Date: Feb 20 2016   Type: Resource   Access: Both

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Practice Direction #10 – Appeal fees

Practice Direction #10 – Appeal fees

Date: Apr 06 2006   Type: Resource   Access: Both

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IPC Practices No. 15 – Clarifying Access Requests

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Both

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IPC Practices No. 26: Safe and Secure Disposal Procedures for Municipal Institutions

Tip sheet for government insitutions on handling information.

Date: Aug 13 2003   Type: Resource   Access: Both

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Open Government: Key Concepts and Benefits

This guidance paper is intended as a starting point for institutions considering Open Government and highlights two critical goals: enhancing access to government-held information and public participation.  It includes a discussion about making government-held information open by default and at...

Date: Sep 05 2016   Type: Resource   Access: Both

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Fact Sheet: Communicating Personal Health Information by Email

This fact sheet describes the risks of using email and custodians’ obligations under the Personal Health Information Protection Act. It outlines some of the technical, physical and administrative safeguards needed to protect personal health information when communicating by email and the polici...

Date: Sep 15 2016   Type: Resource   Access: Both

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Guidance on the Use of Automated Licence Plate Recognition Systems by Police Services

This guidance document outlines the key obligations of police under privacy legislation in their use of ALPR systems and provides guidance, including best practices, on using these systems in a privacy-protective manner.  It addresses the use of ALPR systems for public safety purposes, in parti...

Date: Jul 04 2017   Type: Resource   Access: Both

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Fact Sheet: What is Personal Information?

This fact sheet explains the meaning of the term “personal information,” and answers frequently asked questions.

Date: Oct 20 2016   Type: Resource   Access: Both

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Improving Access and Privacy with Records and Information Management

This guidance is designed to help institutions implement better record and information management practices and enhance the public’s ability to access information.

Date: Nov 03 2016   Type: Resource   Access: Both

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Fact Sheet: Video Surveillance

This fact sheet highlights the important factors an institution must consider before implementing a video surveillance system.

Date: Nov 09 2016   Type: Resource   Access: Both

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IPC Practices No. 14 – The Indirect Collection of Personal Information

Tip sheet for government organizations on handling information.

Date: Sep 24 2003   Type: Resource   Access: Both

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Indirect Collection Guidelines – Provincial

Provincial Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Freedom of Information and Protection of Privacy Act.

Date: Apr 02 1993   Type: Resource   Access: Both

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Indirect Collection Guidelines – Municipal

Municipal Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Municipal Freedom of Information and Protection of Privacy Act.

Date: Apr 02 1993   Type: Resource   Access: Both

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Indirect Collection Guidelines Appendix A

Date: Apr 02 1993   Type: Resource   Access: Both

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Indirect Collection Guideline Appendix B

Date: Apr 02 1993   Type: Resource   Access: Both

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Code of Procedure for Matters under the Personal Health Information Protection Act, 2004

PHIPA Code of Procedure

Date: Feb 28 2017   Type: Resource   Access: Both

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Fact Sheet: Reasonable Search

This fact sheet answers some frequently asked questions about reasonable searches for records.

Date: Apr 11 2017   Type: Resource   Access: Both

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Big Data Guidelines

Date: May 17 2017   Type: Resource   Access: Both

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Fees, Fee Estimates and Fee Waivers

Date: Jun 11 2018   Type: Resource   Access: Both

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Responding to a Health Privacy Breach: Guidelines for the Health Sector

This publication replaces the guidance document, What to do When Faced With a Privacy Breach: Guidelines for the Health Sector. This new, updated guide highlights the importance of having a detailed privacy breach protocol and explains the steps to take in responding to a breach under Ontario’s...

Date: Oct 04 2018   Type: Resource   Access: Both

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Reporting a Privacy Breach to the Information and Privacy Commissioner: Guidelines for Service Providers

Guidelines for service providers under Part X of the Child, Youth and Family Services Act

Date: Oct 17 2019   Type: Resource   Access: Both

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Guidelines for Submitting Annual Statistics to the IPC

Guidelines for service providers under Part X of the Child, Youth and Family Services Act

Date: Oct 17 2019   Type: Resource   Access: Both

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The Labour Relations and Employment Exclusion

Date: Jun 26 2020   Type: Resource   Access: Both

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Administrative Monetary Penalties: Guidance for the Health Care Sector

As of January 1, 2024, the IPC has the discretion to issue administrative monetary penalties as part of its enforcement powers for violations of the Personal Health Information Protection Act (PHIPA). Download the guidance document to learn more.

Date: Jan 01 2024   Type: Resource   Access: Both

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Facial Recognition and Mugshot Databases: Guidance for Police in Ontario

This specific guidance offers practical recommendations for how Ontario police can mitigate potential privacy risks when using or contemplating using facial recognition technology to search mugshot databases. It includes key privacy, transparency, and accountability-related considerations to desi...

Date: Feb 01 2024   Type: Resource   Access: Both

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