Tag: Professional Guidelines

Found 65 results



Guidance on the Use of Automated Licence Plate Recognition Systems by Police Services

This guidance document outlines the key obligations of police under privacy legislation in their use of ALPR systems and provides guidance, including best practices, on using these systems in a privacy-protective manner.  It addresses the use of ALPR systems for public safety purposes, in parti...

Date: Jul 04 2017   Type: Resource   Access: Both

Download


Circle of Care: Sharing Personal Health Information for Health-Care Purposes

This document was thoroughly reviewed and updated in August, 2015, introducing clear and easy to understand gender-neutral language. Updated: August 2015

Date: Aug 16 2015   Type: Resource   Access: Both

Download


Fact Sheet: What is Personal Information?

This fact sheet explains the meaning of the term “personal information,” and answers frequently asked questions.

Date: Oct 20 2016   Type: Resource   Access: Both

Download


Fees, Fee Estimates and Fee Waivers

Date: Jun 11 2018   Type: Resource   Access: Both

Download

Dispelling the Myths Under the Personal Health Information Protection Act

There are many myths surrounding how information may be collected, used and disclosed under the Personal Health Information Protection Act. Working with our partners in the health care community, we have created this one-page document to dispel some of the more common myths.

Date: Sep 28 2012   Type: Resource   Access: Both

Download


Improving Access and Privacy with Records and Information Management

This guidance is designed to help institutions implement better record and information management practices and enhance the public’s ability to access information.

Date: Nov 03 2016   Type: Resource   Access: Both

Download

Fact Sheet: Reasonable Search

This fact sheet answers some frequently asked questions about reasonable searches for records.

Date: Apr 11 2017   Type: Resource   Access: Both

Download

Detecting and Deterring Unauthorized Access to Personal Health Information

Unauthorized access continues to be a growing problem in the health sector in Ontario. The province’s Personal Health Information Protection Act, (PHIPA), permits health information custodians (HIC) to collect, use and disclose personal health information for the purposes of providing or assist...

Date: Jan 28 2015   Type: Resource   Access: Both

Download

Fact Sheet: Video Surveillance

This fact sheet highlights the important factors an institution must consider before implementing a video surveillance system.

Date: Nov 09 2016   Type: Resource   Access: Both

Download

Guidance for the Use of Body-Worn Cameras by Law Enforcement Authorities

This guidance document aims to identify some of the privacy considerations law enforcement authorities should take into account when deciding whether to outfit law enforcement officers with body-worn cameras. Published by the federal Privacy Commissioner and privacy and personal information prote...

Date: Feb 18 2015   Type: Resource   Access: Both

Download



Planning for Success: Privacy Impact Assessment Guide

Ontario public sector institutions must meet high standards of care and trust whenever collecting, using and disclosing personal and other sensitive information. Any public institution considering new information technologies, systems, and program services that may affect privacy are strongly en...

Date: May 19 2015   Type: Resource   Access: Both

Download

Frequently Asked Questions: Health Cards and Health Numbers

Our frequently asked questions on health cards and health numbers clarify who may collect, use or disclose health numbers for health care purposes, as well as the use of health cards as a proof of identity. The guidance covers: Who may require individuals to produce their health cards? ...

Date: Nov 01 2015   Type: Resource   Access: Both

Download

Privacy Diagnostic Tool (PDT) Workbook

The PDT is an instrument that uses a series of questions to give businesses a ‘read’ on how well they manage their customers’ personal information. The PDT uses internationally recognized fair information practices as its basis.

Date: Aug 01 2001   Type: Resource   Access: Both

Download

Open Government: Key Concepts and Benefits

This guidance paper is intended as a starting point for institutions considering Open Government and highlights two critical goals: enhancing access to government-held information and public participation.  It includes a discussion about making government-held information open by default and at...

Date: Sep 05 2016   Type: Resource   Access: Both

Download

Mediation checklist

Date: Jan 19 2007   Type: Resource   Access: Both

Download

Transparency, Privacy and the Internet: Municipal Balancing Acts

Municipalities are turning to the Internet as a means of making information public in an effort to improve accessibility, transparency and accountability. This may include publishing records directly to their website or including records in searchable databases that can be accessed online. Publis...

Date: Aug 04 2015   Type: Resource   Access: Both

Download

Mediation Tips for Institutions

Date: Jan 19 2007   Type: Resource   Access: Both

Download

IPC Practices No. 14 – The Indirect Collection of Personal Information

Tip sheet for government organizations on handling information.

Date: Sep 24 2003   Type: Resource   Access: Both

Download

IPC Practices No. 5 – Third Party Information at the Request Stage

Tip sheet for government organizations on handling information.

Date: Sep 01 1998   Type: Resource   Access: Both

Download

IPC Practices No. 7 – The Collection and Use of the Social Insurance Number

Tip sheet for government organizations on handling personal information with regards to social insurance numbers.

Date: Sep 01 1998   Type: Resource   Access: Both

Download

IPC Practices No. 9 – Responding to Requests for Personal Information

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Both

Download

Open Contracting: Proactive Disclosure of Procurement Records

Proactive disclosure of procurement records strengthens clarity and accountability around government spending. It can also provide tangible benefits to institutions by reducing the number of procurement-related freedom of information requests, appeals and associated costs. This resource details t...

Date: Sep 21 2015   Type: Resource   Access: Both

Download

Drafting a Letter Responding to a Request for Information

Date: Nov 04 2005   Type: Resource   Access: Both

Download


IPC Practices No. 16 – Maintaining the Confidentiality of Requesters and Privacy Complainants

Tip sheet for government institutions on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

Download

IPC Practices No. 22 – Routine Disclosure/Active Dissemination (RD/AD) of Government Information

Tip sheet for government organizations on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

Download

Checklist for Health Information Custodians in the Event of a Planned or Unforeseen Change in Practice

This is a checklist of tasks for dealing with records of personal health information in compliance with the requirements under the Personal Health Information Protection Act (PHIPA) and adherence to privacy and access best practices, when there is a change in practice, such as death, bankruptcy,...

Date: May 29 2007   Type: Resource   Access: Both

Download

Fact Sheet: Communicating Personal Health Information by Email

This fact sheet describes the risks of using email and custodians’ obligations under the Personal Health Information Protection Act. It outlines some of the technical, physical and administrative safeguards needed to protect personal health information when communicating by email and the polic...

Date: Sep 15 2016   Type: Resource   Access: Both

Download

IPC Practices No. 25 – You and Your Personal Information at the Ministry of Transportation

Tip sheet for government institutions on handling personal information. Revised July, 2009.

Date: Sep 01 1998   Type: Resource   Access: Both

Download

Providing Records to the IPC during an Appeal

Date: Oct 01 2004   Type: Resource   Access: Both

Download

Best Practices for Protecting Individual Privacy in Conducting Survey Research

  As governments and public sector organizations strive to become more efficient, accountable and customer focused, they frequently seek input from the public about their programs and services. One of the most cost-effective ways to accomplish this is through surveys. While surveys can be an...

Date: Apr 07 2015   Type: Resource   Access: Both

Download

Backgrounder for Senior Managers and Information and Privacy Co-ordinators: Raising the profile of Access and Privacy

Each provincial and municipal government organization has a Co-ordinator. This backgrounder looks at ways Co-ordinators can help staff integrate an awareness and understanding of access and privacy into their daily work.

Date: Dec 01 2001   Type: Resource   Access: Both

Download

Guidelines for the Use of Video Surveillance

Many institutions turn to video surveillance to help them fulfil their obligations to protect the safety of individuals and the security of their equipment and property. Video footage captured by cameras is regularly used to assist in the investigation of wrongdoing. However, the use of these sur...

Date: Oct 06 2015   Type: Resource   Access: Both

Download

Best Practices for Online Privacy Protection

An educative tool designed to help companies identify and implement appropriate practices for protecting the privacy of their online customers.

Date: Jun 01 2001   Type: Resource   Access: Both

Download


Guidelines for Protecting the Privacy and Confidentiality of Personal Information When Working Outside the Office

Provides best practices and tips to assist government organizations in developing policies that address the privacy obligations of employees who are working in locations outside the traditional office setting.

Date: Jul 01 2001   Type: Resource   Access: Both

Download

Privacy Guidelines for RFID Information Systems (RFID Privacy Guidelines)

This document is intended to serve as privacy “best practices” guidance for organizations when designing and operating Radio-Frequency Identification (RFID) information technologies and systems

Date: Jun 19 2006   Type: Resource   Access: Both

Download

Practice Direction #10 – Appeal fees

Practice Direction #10 – Appeal fees

Date: Apr 06 2006   Type: Resource   Access: Both

Download

Indirect Collection Guidelines – Provincial

Provincial Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Freedom of Information and Protection of Privacy Act.

Date: Apr 02 1993   Type: Resource   Access: Both

Download

Indirect Collection Guidelines – Municipal

Municipal Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Municipal Freedom of Information and Protection of Privacy Act.

Date: Apr 02 1993   Type: Resource   Access: Both

Download

Indirect Collection Guidelines Appendix A

Date: Apr 02 1993   Type: Resource   Access: Both

Download

Indirect Collection Guideline Appendix B

Date: Apr 02 1993   Type: Resource   Access: Both

Download


IPC Practices No. 15 – Clarifying Access Requests

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Both

Download


Yes, You Can. Dispelling the Myths About Sharing Information with Children’s Aid Societies

Common misunderstandings about privacy are frequently cited as reasons for not sharing information with a children’s aid society (CAS) about a child who may be at risk. In fact, Ontario law permits professionals working with children to share this information. To help professionals understand t...

Date: Jan 20 2016   Type: Resource   Access: Both

Download


IPC Practices No. 26: Safe and Secure Disposal Procedures for Municipal Institutions

Tip sheet for government insitutions on handling information.

Date: Aug 13 2003   Type: Resource   Access: Both

Download







Responding to a Health Privacy Breach: Guidelines for the Health Sector

This publication replaces the guidance document, What to do When Faced With a Privacy Breach: Guidelines for the Health Sector. This new, updated guide highlights the importance of having a detailed privacy breach protocol and explains the steps to take in responding to a breach under Ontario’s...

Date: Oct 04 2018   Type: Resource   Access: Both

Download


Code of Procedure for Matters under the Personal Health Information Protection Act, 2004

PHIPA Code of Procedure

Date: Feb 28 2017   Type: Resource   Access: Both

Download

Guidelines on the Treatment of Records of Personal Health Information in the Event of a Change in Practice

This is an outline of procedures for dealing with records of personal health information in compliance with the requirements under the Personal Health Information Protection Act, 2004 (PHIPA) and adherence to privacy and access best practices, when there is a change in practice, such as death, ba...

Date: May 29 2007   Type: Resource   Access: Both

Download