Tag: Best Practices

Showing 1 - 10 of 96 results

Privacy Management Handbook for Small Health Care Organizations

This handbook offers practical guidance to help smaller organizations meet their privacy obligations under Ontario’s health privacy law. It includes foundational components of a privacy management program such as governance and accountability, privacy policies, privacy procedures and controls, and
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- Published on May 8, 2025

PHIPA Practice Direction #5: Collection, Use, and Disclosure Complaint Form

This Practice Direction includes a form individual can use to file a complaint about a contravention, or a potential contravention of the Personal Health Information Protection Act, with the Information and Privacy Commissioner.
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- Published on Feb 28, 2017

PHIPA Practice Direction #4: Access/Correction Complaint Form

Under the Personal Health Information Protection Act, individuals can file a complaint with Ontario’s Information and Privacy Commissioner if they disagree with a health information custodian's refusal to respond to all or part of their request to access or correct their records. This Practice
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- Published on Feb 28, 2017

PHIPA Practice Direction #2: Responding to a Request for Access to Personal Health Information

In Ontario, individuals have a right to request access to their health information pursuant to the Personal Health Information Protection Act. This Practice Direction compliments the detail within PHIPA Practice Direction #1: Clarifying Access Requests, and provides additional clarification to
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- Published on Feb 28, 2017

Code of Procedure for Matters under the Personal Health Information Protection Act, 2004

This Code of Procedure describes the processes the Office of the Information and Privacy Commissioner (IPC) follows when it assesses matters under the Personal Health Information Protection Act, including complaints, Custodian-reported files and IPC-initiated files.
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- Published on Feb 28, 2017

Guidance on the Use of Automated Licence Plate Recognition Systems by Police Services

This publication outlines the key obligations of police under privacy legislation in their use of ALPR systems. This is an update of the guidance document originally published in 2017, and provides recommendations, including best practices, on using these systems in a privacy-protective manner
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- Published on Dec 16, 2024

[REPEALED] Practice Direction #8 - Reasonable Search Appeals and Fee Appeals

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- Published on Apr 6, 2006

[SUPERSEDED] Practice Direction #7 - Sharing of representations

Revised March 2014
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- Published on Apr 6, 2006

[SUPERSEDED] Practice Direction #6 - Affidavit and other evidence

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- Published on Apr 6, 2006

[SUPERSEDED] Practice Direction #5 - Guidelines for institutions in making representations

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- Published on Apr 6, 2006