• Loss of personal health information due to theft of a non-password protected USB storage device.
  • Resolved through informal resolution. The health information custodian reminded staff that personal health information should be stored on the main file and should not be kept for lengthy periods on a USB storage device or laptop computer.
  • The health information custodian notified some of the affected individuals by way of e-mail, but did not notify those individuals for whom no contact information was available.