IPC’s broader role

In addition to resolving complaints and conducting reviews, the IPC also helps to educate service providers and all Ontarians about access and privacy laws and issues. Under the CYFSA, the IPC may also:

  • offer comments on a service provider’s information practices, at their request
  • receive representations from the public about the operation of Part X
  • engage in research about Part X
  • authorize indirect collections of personal information
  • provide information and public education about Part X and the IPC’s role

View our latest guidance, including frequently asked questions about Part X, and recent orders or decisions made by the IPC. We’re here to help. Email us at @email or call us at 416-326-3333 (in the Toronto area) or toll-free at 1-800-387-0073.

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