Tag: Best Practices And Professional Guidelines

Found 206 results


Privacy Diagnostic Tool (PDT) Workbook

The PDT is an instrument that uses a series of questions to give businesses a ‘read’ on how well they manage their customers’ personal information. The PDT uses internationally recognized fair information practices as its basis.

Date: Aug 01 2001   Type: Resource   Access: Both

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Clarifying Access Requests

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Professional

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IPC Practices No. 1 – Drafting a Letter Refusing Access to a Record

Tip sheet for government organizations on handling information

Date: Nov 04 2005   Type: Resource   Access: Professional

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IPC Practices No. 5 – Third Party Information at the Request Stage

Tip sheet for government organizations on handling information.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 7 – The Collection and Use of the Social Insurance Number

Tip sheet for government organizations on handling personal information with regards to social insurance numbers.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 8 – Providing Notice of Collection

Tip sheet for government institutions on information management.

Date: Sep 24 2003   Type: Resource   Access: Professional

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IPC Practices No. 9 – Responding to Requests for Personal Information

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Both

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IPC Practices No. 16 – Maintaining the Confidentiality of Requesters and Privacy Complainants

Tip sheet for government institutions on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 22 – Routine Disclosure/Active Dissemination (RD/AD) of Government Information

Tip sheet for government organizations on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 25 – You and Your Personal Information at the Ministry of Transportation

Tip sheet for government institutions on handling personal information. Revised July, 2009.

Date: Sep 01 1998   Type: Resource   Access: Both

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Best Practices for Online Privacy Protection

An educative tool designed to help companies identify and implement appropriate practices for protecting the privacy of their online customers.

Date: Jun 01 2001   Type: Resource   Access: Both

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Exercising Discretion under section 38(b) of the Municipal Freedom of Information and Protection of Privacy Act

Provides institutions with an outline of what constitutes a valid exercise of discretion in the application of section 38(b), and some practical tips on how to properly exercise discretion when dealing with a specific category of records.

Date: Jan 01 2002   Type: Resource   Access: Professional

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Guidelines for Protecting the Privacy and Confidentiality of Personal Information When Working Outside the Office

Provides best practices and tips to assist government organizations in developing policies that address the privacy obligations of employees who are working in locations outside the traditional office setting.

Date: Jul 01 2001   Type: Resource   Access: Both

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Providing records to the IPC during an appeal

Date: Apr 06 2006   Type: Resource   Access: Professional

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Practice Direction #7 – Sharing of representations

Revised March 2014

Date: Apr 06 2006   Type: Resource   Access: Professional

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Practice Direction #11 – Appeal Form

Date: Apr 06 2006   Type: Resource   Access: Professional

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Privacy Guidelines for Municipalities Regulating Businesses Dealing in Second-hand Goods

Commissioner Ann Cavoukian prepared these Guidelines to provide Ontario municipalities with a framework to meet the privacy requirements under MFIPPA.

Date: Sep 14 2007   Type: Resource   Access: Professional

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Circle of Care: Sharing Personal Health Information for Health-Care Purposes

This document was thoroughly reviewed and updated in August, 2015, introducing clear and easy to understand gender-neutral language. Updated: August 2015

Date: Aug 16 2015   Type: Resource   Access: Both

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Dispelling the Myths Under the Personal Health Information Protection Act

There are many myths surrounding how information may be collected, used and disclosed under the Personal Health Information Protection Act. Working with our partners in the health care community, we have created this one-page document to dispel some of the more common myths.

Date: Sep 28 2012   Type: Resource   Access: Both

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Open Contracting: Proactive Disclosure of Procurement Records

  Proactive disclosure of procurement records strengthens clarity and accountability around government spending. It can also provide tangible benefits to institutions by reducing the number of procurement-related freedom of information requests, appeals and associated costs. This resource de...

Date: Sep 21 2015   Type: Resource   Access: Both

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Best Practices for Protecting Individual Privacy in Conducting Survey Research

  As governments and public sector organizations strive to become more efficient, accountable and customer focused, they frequently seek input from the public about their programs and services. One of the most cost-effective ways to accomplish this is through surveys. While surveys can be an...

Date: Apr 07 2015   Type: Resource   Access: Both

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Guidelines for the Use of Video Surveillance

  Many institutions turn to video surveillance to help them fulfil their obligations to protect the safety of individuals and the security of their equipment and property. Video footage captured by cameras is regularly used to assist in the investigation of wrongdoing. However, the use of th...

Date: Oct 06 2015   Type: Resource   Access: Both

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FIPPA and MFIPPA: Bill 8 — The Recordkeeping Amendments

Bill 8, the Public Sector and MPP Accountability and Transparency Act, 2014, will come into effect on January 1, 2016. This Bill amends the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) to include requi...

Date: Dec 22 2015   Type: Resource   Access: Both

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Yes, You Can. Dispelling the Myths About Sharing Information with Children’s Aid Societies

Common misunderstandings about privacy are frequently cited as reasons for not sharing information with a children’s aid society (CAS) about a child who may be at risk. In fact, Ontario law permits professionals working with children to share this information. To help professionals understand t...

Date: Jan 20 2016   Type: Resource   Access: Both

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Mediation checklist

Date: Jan 19 2007   Type: Resource   Access: Both

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Mediation Tips for Institutions

Date: Jan 19 2007   Type: Resource   Access: Both

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Mediation Best Practices for Institutions

Date: Jan 19 2007   Type: Resource   Access: Both

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Drafting a Letter Responding to a Request for Information

Date: Nov 04 2005   Type: Resource   Access: Both

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Providing Records to the IPC during an Appeal

Date: Oct 01 2004   Type: Resource   Access: Both

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Code of Procedure for appeals under the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act

The public consultation on proposed revisions to the code of procedure for FIPPA and MFIPPA appeals is now closed. Once the code has been finalized, it will be posted on our website. If you would like to be notified when the revised code of procedure takes effect, email [email protected]...

Date: Oct 14 2004   Type: Resource   Access: Both

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De-identification Guidelines for Structured Data

This document highlights the key issues to consider when de-identifying personal information in the form of structured data and it provides a step-by-step process that institutions can follow when removing personal information from data sets.

Date: Jun 08 2016   Type: Resource   Access: Both

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Instant Messaging and Personal Email Accounts: Meeting Your Access and Privacy Obligations
Topic: access | privacy
Type: papers

This document was developed to help Ontario’s public institutions manage the use of instant messaging and personal email accounts when doing business. All public servants should be aware records relating to an institution’s business that are created, sent or received through instant messaging...

Date: Jun 07 2016   Type: Resource   Access: Both

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The Municipal Freedom of Information and Protection of Privacy Act and Councillors’ records

Our office is sometimes required to decide access to information appeals relating to requests for records held by municipal councillors. Unfortunately, the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) does not expressly refer to records of municipal councillors. This fa...

Date: Apr 22 2016   Type: Resource   Access: Both

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Processing Voluminous Requests A Best Practice for Institutions

A joint project of the Office of the Information and Privacy Commissioner/Ontario and the Information and Privacy Unit, Ministry of Natural Resources, this publication provides a selection of strategies when dealing with voluminous requests. September 2002.

Date: Sep 01 2002   Type: Resource   Access: Professional

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Safeguarding Privacy on Mobile Devices

A brochure outlining suggested best practices for securing mobile devices (PDAs, laptops, etc.) and protecting the information carried out of the workplace on them. Steps are organized into sections: Before you Walk out of the Workplace, While you are Out and When You have Completed Your Work. In...

Date: Jun 14 2007   Type: Resource   Access: Professional

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Thinking About Clouds? Privacy, security and compliance considerations for Ontario public sector institutions

The IPC has prepared this new guidance document, Thinking About Clouds? Privacy, security and compliance considerations for Ontario public sector institutions, to help institutions evaluate whether cloud computing services are suitable for their information management needs. In particular, it see...

Date: Feb 20 2016   Type: Resource   Access: Both

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Practice Direction #10 – Appeal fees

Practice Direction #10 – Appeal fees

Date: Apr 06 2006   Type: Resource   Access: Both

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Practice Direction #1 – Providing records to the IPC during an appeal

Practice Direction #1 – Providing records to the IPC during an appeal

Date: Apr 06 2006   Type: Resource   Access: Both

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IPC Practices No. 15 – Clarifying Access Requests

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Both

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IPC Practices No. 26: Safe and Secure Disposal Procedures for Municipal Institutions

Tip sheet for government insitutions on handling information.

Date: Aug 13 2003   Type: Resource   Access: Both

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Manual for the Review and Approval of Prescribed Persons and Prescribed Entities
Topic: health

The Manual for the Review and Approval of Prescribed Persons and Prescribed Entities outlines the process followed by the Information and Privacy Commissioner of Ontario in reviewing the practices and procedures implemented by prescribed persons and prescribed entities to protect the privacy and ...

Date: Jan 19 2024   Type: Resource   Access: Both

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Open Government: Key Implementation Considerations

This guidance document provides institutions with an overview of important factors to consider when implementing Open Government including the need for institutional leadership, commitment, governance and resources to support culture change and sustain the program over time, learning from others...

Date: Sep 06 2016   Type: Resource   Access: Both

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Open Government: Key Concepts and Benefits

This guidance paper is intended as a starting point for institutions considering Open Government and highlights two critical goals: enhancing access to government-held information and public participation.  It includes a discussion about making government-held information open by default and at...

Date: Sep 05 2016   Type: Resource   Access: Both

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Fact Sheet: Communicating Personal Health Information by Email

This fact sheet describes the risks of using email and custodians’ obligations under the Personal Health Information Protection Act. It outlines some of the technical, physical and administrative safeguards needed to protect personal health information when communicating by email and the polici...

Date: Sep 15 2016   Type: Resource   Access: Both

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Guidance on the Use of Automated Licence Plate Recognition Systems by Police Services

This guidance document outlines the key obligations of police under privacy legislation in their use of ALPR systems and provides guidance, including best practices, on using these systems in a privacy-protective manner.  It addresses the use of ALPR systems for public safety purposes, in parti...

Date: Jul 04 2017   Type: Resource   Access: Both

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You are Affected by a Freedom of Information Request: What You Should Know

This fact sheet seeks to answer some of the common questions you may have about the freedom of information process. This document is part of a series designed to keep the public and professionals up to date with the IPC’s interpretations of access and privacy laws.

Date: Sep 26 2016   Type: Resource   Access: Both

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Your Business is Affected by a Freedom of Information Request: What You Should Know

This fact sheet outlines what to expect when an institution contacts you about an access request, your options for appeal, and other frequently asked questions. This document is part of a series designed to keep the public and professionals up to date with the IPC’s interpretations of access an...

Date: Oct 04 2016   Type: Resource   Access: Both

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Fact Sheet: What is Personal Information?

This fact sheet explains the meaning of the term “personal information,” and answers frequently asked questions.

Date: Oct 20 2016   Type: Resource   Access: Both

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Improving Access and Privacy with Records and Information Management

This guidance is designed to help institutions implement better record and information management practices and enhance the public’s ability to access information.

Date: Nov 03 2016   Type: Resource   Access: Both

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Fact Sheet: Video Surveillance

This fact sheet highlights the important factors an institution must consider before implementing a video surveillance system.

Date: Nov 09 2016   Type: Resource   Access: Both

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IPC Practices No. 14 – The Indirect Collection of Personal Information

Tip sheet for government organizations on handling information.

Date: Sep 24 2003   Type: Resource   Access: Both

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Indirect Collection Guidelines – Provincial

Provincial Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Freedom of Information and Protection of Privacy Act.

Date: Apr 02 1993   Type: Resource   Access: Both

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Indirect Collection Guidelines – Municipal

Municipal Guidelines on Applications to the Office of the Information and Privacy Commissioner/Ontario for Authorization of Indirect Collection by Institutions Covered Under the Municipal Freedom of Information and Protection of Privacy Act.

Date: Apr 02 1993   Type: Resource   Access: Both

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Indirect Collection Guidelines Appendix A

Date: Apr 02 1993   Type: Resource   Access: Both

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Indirect Collection Guideline Appendix B

Date: Apr 02 1993   Type: Resource   Access: Both

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Guidelines on Facsimile Transmission Security

Date: Jan 22 2003   Type: Resource   Access: Both

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Planning for Success PIA Worksheets

Date: May 19 2015   Type: Resource   Access: Both

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FIPPA Workbook and Completion Guide

This workbook and guide is designed to provide step-by-step instructions for the completion of the Information and Privacy Commissioner’s (IPC) Year-End Statistical Report as required by the Freedom of Information and Protection of Privacy Act (FIPPA).

Date: Nov 24 2015   Type: Resource   Access: Both

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MFIPPA Workbook and Completion Guide

This workbook and guide is designed to provide step-by-step instructions for the completion of the Information and Privacy Commissioner’s (IPC) Year-End Statistical Report as required by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

Date: Nov 24 2015   Type: Resource   Access: Both

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PHIPA Workbook and Completion Guide

Use this Workbook and Guide as a “how to” tool to complete the statistical report for the Information and Privacy Commissioner/Ontario about requests made under the Personal Health Information Protection Act, 2004 (PHIPA).

Date: May 21 2021   Type: Resource   Access: Both

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Big Data and Your Privacy Rights

The emergence of big data as a tool to manage and analyze large and complex data sets offers great promise and opportunity, but also raises serious privacy challenges and considerations, especially to personal privacy. Public and health sector institutions increasingly use big data tools to impro...

Date: Jan 25 2017   Type: Resource   Access: Both

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Code of Procedure for Matters under the Personal Health Information Protection Act, 2004

PHIPA Code of Procedure

Date: Feb 28 2017   Type: Resource   Access: Both

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Open Government and Protecting Privacy

The IPC strongly supports Open Government initiatives and encourages Ontario institutions to be more open and transparent, and to enhance their engagement with the public. This document offers guidance for institutions on how to move towards increased government transparency without negatively af...

Date: Mar 15 2017   Type: Resource   Access: Both

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Fact Sheet: Reasonable Search

This fact sheet answers some frequently asked questions about reasonable searches for records.

Date: Apr 11 2017   Type: Resource   Access: Both

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Big Data Guidelines

Date: May 17 2017   Type: Resource   Access: Both

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Frivolous and Vexatious Requests

Date: Aug 22 2017   Type: Resource   Access: Both

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Disposing of Your Electronic Media

This fact sheet provides guidance on how Ontario public institutions and health information custodians can securely destroy personal information when disposing of electronic media.

Date: Mar 06 2018   Type: Resource   Access: Both

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Fees, Fee Estimates and Fee Waivers

Date: Jun 11 2018   Type: Resource   Access: Both

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Privacy Fact Sheet: General Data Protection Regulation

Date: Jul 11 2018   Type: Resource   Access: Both

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Access Fact Sheet: Third Party Information Exemption

Date: Sep 26 2018   Type: Resource   Access: Both

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Responding to a Health Privacy Breach: Guidelines for the Health Sector

This publication replaces the guidance document, What to do When Faced With a Privacy Breach: Guidelines for the Health Sector. This new, updated guide highlights the importance of having a detailed privacy breach protocol and explains the steps to take in responding to a breach under Ontario’s...

Date: Oct 04 2018   Type: Resource   Access: Both

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Succession Planning to Help Prevent Abandoned Records

Date: Apr 15 2019   Type: Resource   Access: Both

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Police record checks

Date: Aug 12 2019   Type: Resource   Access: Both

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Reporting a Privacy Breach to the Information and Privacy Commissioner: Guidelines for Service Providers

Guidelines for service providers under Part X of the Child, Youth and Family Services Act

Date: Oct 17 2019   Type: Resource   Access: Both

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Guidelines for Submitting Annual Statistics to the IPC

Guidelines for service providers under Part X of the Child, Youth and Family Services Act

Date: Oct 17 2019   Type: Resource   Access: Both

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Privacy Complaint Report MC17-32

Privacy Complaint MC17-32 Halton Regional Police Services Board Issued October 25, 2019  

Date: Nov 22 2019   Type: Resource   Access: Both

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PHIPA Breaches Workbook and Completion Guide

Date: May 21 2021   Type: Resource   Access: Both

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The Labour Relations and Employment Exclusion

Date: Jun 26 2020   Type: Resource   Access: Both

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Working from home during the COVID-19 pandemic
Topic: privacy
Type: fact sheets

Date: Jul 23 2020   Type: Resource   Access: Both

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It’s About You: Your File and Your Rights Under Ontario’s Child and Family Services Law (printable brochure)

Print double-sided (flip on short edge) on legal size paper, fold on dotted lines

Date: Oct 15 2020   Type: Resource   Access: Both

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IPC Strategic Priorities 2021-2025

Date: Apr 22 2021   Type: Resource   Access: Both

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Digital Health under PHIPA: Selected Overview

Date: May 12 2021   Type: Resource   Access: Both

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IPC Comments on the Ontario Government’s White Paper on Modernizing Privacy in Ontario

Backgrounder: Information and Privacy Commissioner of Ontario’s comments on key areas for reform in a made-in-Ontario private sector privacy law

Date: Sep 07 2021   Type: Resource   Access: Both

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Public interest disclosure
Topic: access
Type: fact sheets

Date: Sep 29 2021   Type: Resource   Access: Both

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Your Health Information and Your Privacy (Brochure)
Topic: health
Type: brochures

Date: Oct 04 2021   Type: Resource   Access: Both

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Your Health Information and Your Privacy Rights (Poster)
Topic: health
Type: posters

Date: Oct 04 2021   Type: Resource   Access: Both

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Manual for the Review and Approval of Prescribed Organizations
Topic: health

Date: Oct 18 2021   Type: Resource   Access: Both

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Comments on the Toronto Police Services Board’s draft Use of New Artificial Intelligence Technologies Policy

The IPC shared its recommendations with Dr. Dubi Kanengisser, Senior Advisor, Strategic Analysis and Governance, Toronto Police Services Board on the Board’s draft Use of New Artificial Intelligence Technologies Policy. These recommendations were intended to strengthen the Policy and help the B...

Date: Dec 20 2021   Type: Resource   Access: Both

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Privacy guidance on facial recognition for police agencies (link below)

Privacy guidance on facial recognition for police agencies (Privacy Commissioner of Canada)

Date: May 02 2022   Type: Resource   Access: Both

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Letter to Dr. Catherine Zahn and Ms. Hillary Hartley regarding Proof of Vaccination Certificates in Ontario

This letter to Dr. Catherine Zahn, Deputy Minister of Health and Ms. Hillary Hartley, Chief Digital and Data Officer offered the IPC’s recommendations to help ensure ongoing protection of the privacy rights of Ontarians as the proof of vaccination certificate initiative continued in the provinc...

Date: Mar 10 2022   Type: Resource   Access: Both

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Comments on Bill 88, the Working for Workers Act, 2022

This letter to Natalia Kusendova, Chair of the Standing Committee on Social Policy was intended to present the IPC’s views on Schedule 2 of Bill 88, the Working for Workers Act, 2022 on how amendments to Bill 88 can better support its policy objective of enhancing transparency and protecting wo...

Date: Mar 15 2022   Type: Resource   Access: Both

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Submission on Bill 106: Obligations and authorities of Ontario Health Teams and access to records in electronic format

As Schedule 4 of Bill 106, the Pandemic and Emergency Preparedness Act, 2022 (Schedule 4) would amend the Personal Health Information Protection Act, 2004 (PHIPA) by introducing new regulation-making powers, the IPC submitted recommendations to  Ernie Hardeman Chair of the Committee Standing Com...

Date: Apr 11 2022   Type: Resource   Access: Both

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Review of the Practices and Procedures of the Ministry of Health’s Inter-ministerial Data Integration Unit

IPC Letter accompanying the Review of the Ministry of Health’s Inter-ministerial Data Integration Unit (2022)

Date: May 09 2022   Type: Resource   Access: Both

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How to Protect Against Ransomware

This fact sheet from the IPC discusses how ransomware has become an increasingly dangerous threat to the security of electronic records and provides guidance on how public institutions and healthcare organizations can protect themselves against it.

Date: Oct 13 2022   Type: Resource   Access: Both

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Commissioner Kosseim’s letter to Minister Rasheed and Minister McNaughton on the issue of employee monitoring in Ontario

Commissioner Kosseim urges the Minister of Public and Business Service Delivery and Minister of Labour, Immigration, Training and Skills Development to work together to strengthen statutory privacy protections for workers in Ontario.

Date: Jan 25 2023   Type: Resource   Access: Both

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Letter to Dr. Cameron on Inquest File Q2022-10 and Jury Recommendation #78

Commissioner Kosseim’s letter to Dr. Cameron, Office of the Chief Coroner, regarding the IPC’s implementation plans for jury recommendation #78 from Inquest File Q2022-10.

Date: Feb 08 2023   Type: Resource   Access: Both

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Letter to the Ministry of the Solicitor General regarding the regulatory proposals under the Community Safety and Policing Act, 2019

The IPC provided comments to the Ministry of the Solicitor General regarding the regulatory proposals under the Community Safety and Policing Act, 2019 (CSPA) following the ministry’s request for public input. In these comments, the IPC offers high-level comments on four proposals that relate t...

Date: Feb 08 2023   Type: Resource   Access: Both

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Comments on Bill 60, Your Health Act, 2023

This letter to Goldie Ghamari, Chair of the Standing Committee on Social Policy, was intended to present the IPC’s views on how amendments to Bill 60 can better enhance transparency and privacy protections of Ontarians’ information with respect to the Integrated Community Health Services Cent...

Date: Mar 28 2023   Type: Resource   Access: Both

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Submission on Bill 79, the Working for Workers Act, 2023

This letter to Ernie Hardeman, Chair of the Standing Committee on Finance and Economic Affairs, recommends the Committee to withdraw Schedules 4, 6 and 7 from Bill 79 to give the Ministry additional time to clarify significant ambiguities and address our privacy-related comments in a more holisti...

Date: Apr 20 2023   Type: Resource   Access: Both

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Comments on Schedule 1 of Bill 102, Strengthening Safety and Modernizing Justice Act, 2023

This letter to Goldie Ghamari, Chair of the Standing Committee on Justice Policy, was intended to present the IPC’s privacy-related comments and recommendations on Schedule 1 of Bill 102, in relation to proposed amendments to the Community Safety and Policing Act, 2019 (CSPA). The legislative a...

Date: May 18 2023   Type: Resource   Access: Both

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Comments on Schedule 2 of Bill 102, Strengthening Safety and Modernizing Justice Act, 2023

This letter to Goldie Ghamari, Chair of the Standing Committee on Justice Policy, was intended to present the IPC’s privacy-related comments and recommended amendments to Schedule 2 of Bill 102, which, if passed, would expand the regulation-making authority under the Coroners Act, 1990.

Date: May 18 2023   Type: Resource   Access: Both

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Comments on a regulatory proposal to establish administrative monetary penalties under the Personal Health Information Protection Act (PHIPA)

Letter to the Ontario Ministry of Health describing the IPC’s support for both the maximum amounts for administrative penalties that the commissioner can order, as well as the criteria that the commissioner must consider when levying such penalties as part of order-making power under PHIPA.

Date: Jul 07 2023   Type: Resource   Access: Both

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Submission for the July 2023 Proposed Regulatory Changes to Ontario Regulation 155/18 and 156/18.

The IPC provided comments and recommendations to the Ministry of Children, Community and Social Services with respect to the summary of proposed regulatory changes to Ontario Regulation 155/18 and 156/18 posted on the Ontario Regulatory Registry on July 13, 2023. Within the submission, the IPC ur...

Date: Aug 28 2023   Type: Resource   Access: Both

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Letter to the Ministry of the Solicitor General regarding regulatory proposals under the Community Safety and Policing Act, 2019

The IPC provided comments to the Ministry of the Solicitor General regarding the regulatory proposals under the Community Safety and Policing Act, 2019 (CSPA) following the ministry’s request for public input. In these comments, the IPC offers high-level comments on three proposals that relate ...

Date: Sep 05 2023   Type: Resource   Access: Both

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Notice of change to PHIPA Practice Direction #3

Document Updated: A change to PHIPA Practice Direction #3 took effect on October 10, 2023. Learn more As of October 10, 2023, the IPC may publish PHIPA decisions at any stage of dispute resolution, including early resolution, investigation, and adjudication. This includes publishing the name of ...

Date: Sep 06 2023   Type: Resource   Access: Both

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Submission for the Five-Year Review of the Police Record Checks Reform Act, 2015

On September 11, 2023, the IPC provided a submission to the Ministry of the Solicitor General as part of the Five-Year Review of the Police Record Checks Reform Act, 2015. The submission includes eight recommendations on how the police record check regime can be improved to better balance the Mi...

Date: Sep 12 2023   Type: Resource   Access: Both

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IPC letter on record-keeping concerns raised in Greenbelt report

IPC response to Leader of the Official Opposition Marit Stiles’ concerns about government record keeping practices outlined in Greenbelt report

Date: Aug 29 2023   Type: Resource   Access: Both

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Code of Procedure for FIPPA and MFIPPA appeals (for public consultation)

The public consultation on proposed revisions to the code of procedure for FIPPA and MFIPPA appeals is now closed. Once the code has been finalized, it will be posted on our website. If you would like to be notified when the revised code of procedure takes effect, email [email protected]...

Date: Sep 22 2023   Type: Resource   Access: Both

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Notice of public consultation: Revisions to code of procedure for FIPPA and MFIPPA appeals

The public consultation on proposed revisions to the code of procedure for FIPPA and MFIPPA appeals is now closed. Once the code has been finalized, it will be posted on our website. If you would like to be notified when the revised code of procedure takes effect, email [email protected]...

Date: Sep 22 2023   Type: Resource   Access: Both

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Interpretation Bulletin: Fees and Fee Waivers

This interpretation bulletin outlines the fees that an institution may charge a requester, as set out in section 57 of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 45 of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This document also...

Date: Sep 27 2023   Type: Resource   Access: Both

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Interpretation Bulletin: Custody or Control

This interpretation bulletin outlines the factors to determine if a record is in the custody or under the control of an institution, as set out in section 10(1) of the Freedom of Information and Protection of Privacy Act and section 4(1) of the Municipal Freedom of Information and Protection of P...

Date: Sep 27 2023   Type: Resource   Access: Both

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Interpretation Bulletin: Frivolous or Vexatious Requests

This interpretation bulletin outlines factors for determining whether an access to information request is frivolous or vexatious, as set out in section 10(1)(b) of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 4(1)(b) of the Municipal Freedom of Information and Prot...

Date: Sep 27 2023   Type: Resource   Access: Both

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Interpretation Bulletin: Personal Information

This interpretation bulletin outlines how personal information is defined, as set out in section 2(1) of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 2(1) of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), (together, the Acts).

Date: Sep 27 2023   Type: Resource   Access: Both

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Interpretation Bulletin: Search for Responsive Records

This interpretation bulletin addresses the requirement for institutions to conduct a reasonable search for records upon receipt of an access request made under section 24(1) of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 17(1) of the Municipal Freedom of Informati...

Date: Sep 27 2023   Type: Resource   Access: Both

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Letter to the Ministry of the Solicitor General regarding regulatory proposals under the Community Safety and Policing Act, 2019

The IPC provided comments to the Ministry of the Solicitor General regarding the regulatory proposals under the Community Safety and Policing Act, 2019 (CSPA) following the ministry’s request for public input. In these comments, the IPC offers high-level comments on three proposals that relate ...

Date: Sep 27 2023   Type: Resource   Access: Both

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Comments and Approach for PHIPA Administrative Penalties

Letter to Ministry of Health on support for and approach to proposed administrative penalties under PHIPA, highlighting their importance in enforcing healthcare privacy and access rights.

Date: Oct 17 2023   Type: Resource   Access: Both

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Digital Privacy Charter for Ontario Schools (printable)

The IPC wants your feedback! We’ve launched a draft Digital Privacy Charter for Ontario Schools to help educators prepare young people to be safe and responsible digital citizens, and empower them to exercise their privacy and access rights. The public consultation period ends on Monday, April,...

Date: Oct 23 2023   Type: Resource   Access: Both

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Digital Privacy Charter for Ontario Schools (poster size)

The IPC wants your feedback! We’ve launched a draft Digital Privacy Charter for Ontario Schools to help educators prepare young people to be safe and responsible digital citizens, and empower them to exercise their privacy and access rights.

Date: Oct 23 2023   Type: Resource   Access: Both

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Submission for Bill 135, Convenient Care at Home Act, 2023, which would amend the Connecting Care Act, 2019

In this letter to Brian Riddell, Chair of the Standing Committee on Social Policy, the IPC makes recommendations in relation to proposed amendments to the Connecting Care Act, 2019.

Date: Nov 20 2023   Type: Resource   Access: Both

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Administrative Monetary Penalties: Guidance for the Health Care Sector

As of January 1, 2024, the IPC has the discretion to issue administrative monetary penalties as part of its enforcement powers for violations of the Personal Health Information Protection Act (PHIPA). Download the guidance document to learn more.

Date: Jan 01 2024   Type: Resource   Access: Both

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Letter to the Toronto Police Services Board about facial recognition mugshot database program

IPC comments to the board concerning its review of the Toronto Police Services’ artificial intelligence based, facial recognition mugshot database program.

Date: Jan 10 2024   Type: Resource   Access: Both

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Facial Recognition and Mugshot Databases: Guidance for Police in Ontario

This specific guidance offers practical recommendations for how Ontario police can mitigate potential privacy risks when using or contemplating using facial recognition technology to search mugshot databases. It includes key privacy, transparency, and accountability-related considerations to desi...

Date: Feb 01 2024   Type: Resource   Access: Both

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Submission for Bill 149, the Working for Workers Four Act, 2023, which would amend the Employment Standards Act, 2000 (ESA)

Commissioner’s speaking remarks. In this letter to Brian Riddell, Chair of the Standing Committee on Social Policy, the IPC makes recommendations in relation to proposed amendments to the Employment Standards Act that relate to the use of AI in the workplace. The letter also calls for the d...

Date: Feb 12 2024   Type: Resource   Access: Both

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IPC comments on Schedule 4 of Bill 157, Enhancing Access to Justice Act

The IPC opposes the repeal of Section 262 of the Community Safety and Policing Act proposed as part of Bill 157, the Enhancing Access to Justice Act. The public consultation requirements in Section 262 are crucial to maintaining transparency and accountability around the regulation-making process...

Date: Feb 20 2024   Type: Resource   Access: Both

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Interpretation Bulletin: Economic and Other Related Interests

This interpretation bulletin outlines the factors for determining whether the economic and other related interests exemption applies to a record, as set out in section 18(1) of the Freedom of Information and Protection of Privacy Act (FIPPA) and section 11 of the Municipal Freedom of Information ...

Date: Apr 19 2024   Type: Resource   Access: Both

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