- Download the Part X guide
- Terms used in this guide
- Does Part X of the CYFSA apply to you?
- Collection, use, and disclosure of personal information
Consent and capacity
- Elements of consent
- Consent may be implied in some cases
- Consent may be written or verbal
- Presumption of consent’s validity
- Conditional consent and withdrawal of consent
- Capacity to consent
- Substitute decision-makers
- Safeguarding and managing personal information
Access to records of personal information
- Individual’s right of access
- Access exceptions
- Is the record dedicated primarily to the provision of service to the individual?
- How are access requests made?
- Service provider’s response to access requests
- Substitute decision-makers can request access
- Correction of records
- Offences and immunity
- The role of the Information and Privacy Commissioner
IPC’s broader role
In addition to resolving complaints and conducting reviews, the IPC also helps to educate service providers and all Ontarians about access and privacy laws and issues. Under the CYFSA, the IPC may also:
- offer comments on a service provider’s information practices, at their request
- receive representations from the public about the operation of Part X
- engage in research about Part X
- authorize indirect collections of personal information
- provide information and public education about Part X and the IPC’s role
View our latest guidance, including frequently asked questions about Part X, and recent orders or decisions made by the IPC. We’re here to help. Email us at firstname.lastname@example.org or call us at 416-326-3333 (in the Toronto area) or toll-free at 1-800-387-0073.